Telesales Jobs in Worcester, MA
A Telesales professional, also known as Telemarketer, is a key player in the sales industry who uses the telephone to reach potential or existing customers. Their main task is to promote and sell products or services by delivering well-prepared persuasive pitches to convince customers to make a purchase. They generate and qualify leads, create sales opportunities and close deals over the telephone. They are also responsible for maintaining customer relationships, providing product information, answering inquiries, and addressing any customer concerns or complaints.
Important skills for a Telesales professional include excellent verbal communication, active listening, customer service skills, and the ability to handle rejection. Basic computer skills, familiarity with CRM systems and proficiency in sales principles are also crucial. Some companies may require a Telesales Certification or a degree in Marketing or Business. Prior to becoming a Telesales professional, individuals might have roles such as Sales Associate, Customer Service Representative, or Call Center Agent. These roles provide the necessary experience and skill set for a successful career in Telesales.
This is fulltime onsite position Position Summary: The Call Center Representative assists the patients by following and utilizing high quality customer service, policies, procedures, and protocols...
Call Center Representative Whitinsville, MA, US 2 days agoRegular Full-Time
- Northbridge, MA (11 miles from Worcester, MA)
- 26 days ago
- Northbridge, MA (11 miles from Worcester, MA)
- 26 days ago
Call Center Representative Regular Full-Time Clerical Whitinsville, MA, US 2 days ago Requisition ID: 1854 Opportunity Overview: We have a Unique opportunity to join our Call Center team in a...
Demographic Data for Worcester, MA
Moving to Worcester, MA? Find some basic demographic data about Worcester, MA below.
Telesales Online Courses and Training Opportunities
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Salary for Telesales Jobs in Worcester, MA
Highest Education Level
Telesaless in Worcester, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Telesales position
- Investigation
- One Call Resolution
- Punctual
- Claims
- Media Sales
- Advertising Sales
- Service Sales
- Inbound
- Call Center Experience
- Telemarketing
- Inside Sales
- Building Relationships
- Long-Term Disability
- Compensation and Benefits
- Resolution
- Customer Satisfaction
- Accounts Receivable
- Energetic
- Technical Support
- Account Management
- Inbound/Outbound Calling
- Administrative Skills
- Staffing
- Collections
- Microsoft Windows
- Listening
- Negotiation
- Customer Relationship Management
- High School Diploma
- Driving
- Microsoft Outlook
- Conflict Resolution
- Verbal Communication
- Telephone Skills
- Collaboration
- Interpersonal Skills
- Team Building
- Microsoft PowerPoint
- Multitasking
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Bilingual
- Organization
- Customer Service
- Scheduling
- Communication Skills
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