Telemarketer Jobs in Ontario
A Telemarketer is responsible for soliciting sales for products or services over the phone. They generate interest, qualify prospects, and close sales by delivering prepared sales talks, reading from scripts that describe products or services. These professionals also obtain customer information, record customer details including reaction to the product or service presented, and enter and update customer information in the database. They are crucial in the sales industry as they often serve as the first touchpoint for potential customers, thus setting the tone for the customer's overall experience with the company.
An exceptional Telemarketer should have excellent communication and persuasion skills, a patient and persistent nature, and the ability to handle customer rejection gracefully. Some certifications that can aid in this position include the Certified Inside Sales Professional (CISP) and the Certified Professional in Inside Sales (CPISI). Prior to becoming a Telemarketer, an individual may have held roles such as a Sales Associate, Customer Service Representative, or Call Center Agent, which provide valuable customer interaction experience and the foundational sales skills necessary to excel in telemarketing.
Telemarketer Online Courses and Training Opportunities
Title Synonyms
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Salary for Telemarketer Jobs in Ontario
Highest Education Level
Telemarketers in Ontario offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Telemarketer position
- Investigation
- One Call Resolution
- Punctual
- Claims
- Media Sales
- Advertising Sales
- Service Sales
- Inbound
- Call Center Experience
- Telemarketing
- Inside Sales
- Building Relationships
- Long-Term Disability
- Compensation and Benefits
- Resolution
- Customer Satisfaction
- Accounts Receivable
- Technical Support
- Energetic
- Account Management
- Inbound/Outbound Calling
- Staffing
- Collections
- Administrative Skills
- Microsoft Windows
- Listening
- Negotiation
- Customer Relationship Management
- High School Diploma
- Driving
- Conflict Resolution
- Microsoft Outlook
- Verbal Communication
- Telephone Skills
- Interpersonal Skills
- Collaboration
- Team Building
- Microsoft PowerPoint
- Spanish
- Multitasking
- Sales
- Microsoft Office
- Problem Solving
- Microsoft Excel
- Teamwork
- Bilingual
- Organization
- Customer Service
- Scheduling
- Communication Skills
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