Telesales Jobs in Allentown, PA
A Telesales professional, also known as Telemarketer, is a key player in the sales industry who uses the telephone to reach potential or existing customers. Their main task is to promote and sell products or services by delivering well-prepared persuasive pitches to convince customers to make a purchase. They generate and qualify leads, create sales opportunities and close deals over the telephone. They are also responsible for maintaining customer relationships, providing product information, answering inquiries, and addressing any customer concerns or complaints.
Important skills for a Telesales professional include excellent verbal communication, active listening, customer service skills, and the ability to handle rejection. Basic computer skills, familiarity with CRM systems and proficiency in sales principles are also crucial. Some companies may require a Telesales Certification or a degree in Marketing or Business. Prior to becoming a Telesales professional, individuals might have roles such as Sales Associate, Customer Service Representative, or Call Center Agent. These roles provide the necessary experience and skill set for a successful career in Telesales.
There are also Telesales jobs available in the following nearby locations:
Demographic Data for Allentown, PA
Moving to Allentown, PA? Find some basic demographic data about Allentown, PA below.
Telesales Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Telesales Jobs in Allentown, PA
Highest Education Level
Telesaless in Allentown, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Telesales position
- Staffing
- Billing
- One Call Resolution
- Punctual
- Claims
- Printing
- Service Sales
- Telemarketing
- Call Center Experience
- Inbound
- Building Relationships
- Inside Sales
- Compensation and Benefits
- Ecommerce
- Financial Services
- Resolution
- Telecom
- Scheduling Appointments
- Customer Satisfaction
- Technical Support
- Accounts Receivable
- Customer Relations
- Account Management
- Administrative Skills
- Collections
- Inbound/Outbound Calling
- Negotiation
- Retail
- Microsoft Windows
- Customer Relationship Management
- Listening
- Conflict Resolution
- Typing
- Driving
- High School Diploma
- Microsoft Outlook
- Interpersonal Skills
- Verbal Communication
- Sales
- Team Building
- Collaboration
- Telephone Skills
- Microsoft PowerPoint
- Multitasking
- Microsoft Excel
- Microsoft Office
- Problem Solving
- Scheduling
- Teamwork
- Customer Service
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills