Telesales Jobs in Springfield, MA
A Telesales professional, also known as Telemarketer, is a key player in the sales industry who uses the telephone to reach potential or existing customers. Their main task is to promote and sell products or services by delivering well-prepared persuasive pitches to convince customers to make a purchase. They generate and qualify leads, create sales opportunities and close deals over the telephone. They are also responsible for maintaining customer relationships, providing product information, answering inquiries, and addressing any customer concerns or complaints.
Important skills for a Telesales professional include excellent verbal communication, active listening, customer service skills, and the ability to handle rejection. Basic computer skills, familiarity with CRM systems and proficiency in sales principles are also crucial. Some companies may require a Telesales Certification or a degree in Marketing or Business. Prior to becoming a Telesales professional, individuals might have roles such as Sales Associate, Customer Service Representative, or Call Center Agent. These roles provide the necessary experience and skill set for a successful career in Telesales.
Responsible for performing administrative, reporting, and data gathering duties. Updates and creates procedures, training, and assisting CSRs and the 311 Director. Work is performed under the...
- Hartford, CT (22 miles from Springfield, MA)
- 3 days ago
- Hartford, CT (22 miles from Springfield, MA)
- 3 days ago
Schedule: M-F, 8AM-4PM. Our Mission “Preparing Our Community to Meet Life’s challenges.” We help everyone who comes to our door with resources for both immediate needs and long-term goals. Our...
Call Center Representative Remote R37979
- Holyoke, MA (8 miles from Springfield, MA)
- 5 days ago
- Holyoke, MA (8 miles from Springfield, MA)
- 5 days ago
Call Center Representative Remote R37979 Full-Time Holyoke, MA Posted 5 days ago Call Center - Baystate Health Req#: R37979 Category(s): Administrative Support, Call Center Full Time / Part Time:...
Remote WorkRemote Telemarketing Sales Reps - High Earning Potential!
- Hartford, CT (22 miles from Springfield, MA)
- 30+ days ago
- Hartford, CT (22 miles from Springfield, MA)
- 30+ days ago
Remote Telemarketing Sales Reps - High Earning Potential! Department:Media Sales - Local Location:Hartford, CT Advertising Sales on Jumbo 5-Foot Ads at Major Retailers Amazing Opportunity for...
Remote WorkCall Center Representative II (Mutual Funds, Inbound)
- Windsor, CT (17 miles from Springfield, MA)
- 30+ days ago
- Windsor, CT (17 miles from Springfield, MA)
- 30+ days ago
As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...
Call Center Representative - Bilingual English Spanish
- East Hartford, CT (22 miles from Springfield, MA)
- 30+ days ago
- East Hartford, CT (22 miles from Springfield, MA)
- 30+ days ago
First Choice Health Centers is looking for a Full-Time Call Center Representative who serves as the initial point of contact. The representative provides exemplary customer service to all...
Demographic Data for Springfield, MA
Moving to Springfield, MA? Find some basic demographic data about Springfield, MA below.
Telesales Online Courses and Training Opportunities
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Salary for Telesales Jobs in Springfield, MA
Highest Education Level
Telesaless in Springfield, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Telesales position
- Investigation
- One Call Resolution
- Punctual
- Claims
- Media Sales
- Advertising Sales
- Service Sales
- Inbound
- Call Center Experience
- Telemarketing
- Inside Sales
- Building Relationships
- Long-Term Disability
- Compensation and Benefits
- Resolution
- Customer Satisfaction
- Accounts Receivable
- Energetic
- Technical Support
- Account Management
- Inbound/Outbound Calling
- Administrative Skills
- Staffing
- Collections
- Microsoft Windows
- Listening
- Negotiation
- Customer Relationship Management
- High School Diploma
- Driving
- Microsoft Outlook
- Conflict Resolution
- Verbal Communication
- Telephone Skills
- Collaboration
- Interpersonal Skills
- Team Building
- Microsoft PowerPoint
- Multitasking
- Sales
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Bilingual
- Organization
- Customer Service
- Scheduling
- Communication Skills
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