Telesales Jobs in Springfield, MA

A Telesales professional, also known as Telemarketer, is a key player in the sales industry who uses the telephone to reach potential or existing customers. Their main task is to promote and sell products or services by delivering well-prepared persuasive pitches to convince customers to make a purchase. They generate and qualify leads, create sales opportunities and close deals over the telephone. They are also responsible for maintaining customer relationships, providing product information, answering inquiries, and addressing any customer concerns or complaints.

Important skills for a Telesales professional include excellent verbal communication, active listening, customer service skills, and the ability to handle rejection. Basic computer skills, familiarity with CRM systems and proficiency in sales principles are also crucial. Some companies may require a Telesales Certification or a degree in Marketing or Business. Prior to becoming a Telesales professional, individuals might have roles such as Sales Associate, Customer Service Representative, or Call Center Agent. These roles provide the necessary experience and skill set for a successful career in Telesales.

1-6 of 6 Jobs

311 Senior Call Center Representative

  • Springfield, MA
  • 3 days ago
  • Springfield, MA
  • 3 days ago

Responsible for performing administrative, reporting, and data gathering duties. Updates and creates procedures, training, and assisting CSRs and the 311 Director. Work is performed under the...

Call Center Representative

  • Hartford, CT (22 miles from Springfield, MA)
  • 3 days ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 3 days ago

Schedule: M-F, 8AM-4PM. Our Mission “Preparing Our Community to Meet Life’s challenges.” We help everyone who comes to our door with resources for both immediate needs and long-term goals. Our...

Call Center Representative Remote R37979

  • Holyoke, MA (8 miles from Springfield, MA)
  • 5 days ago
  • Holyoke, MA (8 miles from Springfield, MA)
  • 5 days ago

Call Center Representative Remote R37979 Full-Time Holyoke, MA Posted 5 days ago Call Center - Baystate Health Req#: R37979 Category(s): Administrative Support, Call Center Full Time / Part Time:...

Remote Work

Remote Telemarketing Sales Reps - High Earning Potential!

  • Hartford, CT (22 miles from Springfield, MA)
  • 30+ days ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 30+ days ago

Remote Telemarketing Sales Reps - High Earning Potential! Department:Media Sales - Local Location:Hartford, CT Advertising Sales on Jumbo 5-Foot Ads at Major Retailers Amazing Opportunity for...

Remote Work

Call Center Representative II (Mutual Funds, Inbound)

  • Windsor, CT (17 miles from Springfield, MA)
  • 30+ days ago
  • Windsor, CT (17 miles from Springfield, MA)
  • 30+ days ago

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...

Call Center Representative - Bilingual English Spanish

  • East Hartford, CT (22 miles from Springfield, MA)
  • 30+ days ago
  • East Hartford, CT (22 miles from Springfield, MA)
  • 30+ days ago

First Choice Health Centers is looking for a Full-Time Call Center Representative who serves as the initial point of contact. The representative provides exemplary customer service to all...

Demographic Data for Springfield, MA

Moving to Springfield, MA? Find some basic demographic data about Springfield, MA below.


Local
National
146,445
2,449
Medium/Lg

Telesales Online Courses and Training Opportunities

iHireSalesPeople curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
The Basics of Telesales
This sales training programme provides an introduction to the fundamentals of telesales, marketing and sales strategies. We explain how to identify potential clients for your products or services...
Telesales Executive Training
Overview of Telesales Executive Training Learn the golden rules to maintain strong relationships with customers and close deals over the phone by taking this Telesales Executive Training. This...
High-Conversion Telesales Skills
Customers want value, quality, fast delivery, and a dozen other things right now; you're the one who needs to be able to sell to them while also managing expectations. Anyone can make a sale by...

Title Synonyms

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Salary for Telesales Jobs in Springfield, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireSalesPeople research efforts.

Highest Education Level

Telesaless in Springfield, MA offer the following education background
Bachelor's Degree
35.5%
High School or GED
26.5%
Associate's Degree
13.2%
Vocational Degree or Certification
10.7%
Master's Degree
9.2%
Some College
2.7%
Some High School
1.4%
Doctorate Degree
1.0%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Telesaless in Springfield, MA
None
66.2%
1-2 years
18.5%
Less than 1 year
15.3%


Other Career Titles

Here are some other career titles that require similar skills