Telesales Jobs in Portage, MI
A Telesales professional, also known as Telemarketer, is a key player in the sales industry who uses the telephone to reach potential or existing customers. Their main task is to promote and sell products or services by delivering well-prepared persuasive pitches to convince customers to make a purchase. They generate and qualify leads, create sales opportunities and close deals over the telephone. They are also responsible for maintaining customer relationships, providing product information, answering inquiries, and addressing any customer concerns or complaints.
Important skills for a Telesales professional include excellent verbal communication, active listening, customer service skills, and the ability to handle rejection. Basic computer skills, familiarity with CRM systems and proficiency in sales principles are also crucial. Some companies may require a Telesales Certification or a degree in Marketing or Business. Prior to becoming a Telesales professional, individuals might have roles such as Sales Associate, Customer Service Representative, or Call Center Agent. These roles provide the necessary experience and skill set for a successful career in Telesales.
There are also Telesales jobs available in the following nearby locations:
Demographic Data for Portage, MI
Moving to Portage, MI? Find some basic demographic data about Portage, MI below.
Telesales Online Courses and Training Opportunities
Title Synonyms
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Salary for Telesales Jobs in Portage, MI
Highest Education Level
Telesaless in Portage, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Telesales position
- Investigation
- One Call Resolution
- Punctual
- Claims
- Claims Processing
- Courteous
- Service Sales
- Inbound
- Call Center Experience
- Telemarketing
- Building Relationships
- Inside Sales
- Long-Term Disability
- Cold Calling
- Compensation and Benefits
- Customer Satisfaction
- Resolution
- Accounts Receivable
- Technical Support
- Energetic
- Inbound/Outbound Calling
- Administrative Skills
- Account Management
- Staffing
- Collections
- Microsoft Windows
- Negotiation
- Listening
- High School Diploma
- Conflict Resolution
- Driving
- Verbal Communication
- Telephone Skills
- Microsoft Outlook
- Sales
- Interpersonal Skills
- Collaboration
- Microsoft PowerPoint
- Multitasking
- Policy Development
- Problem Solving
- Team Building
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Communication Skills
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