About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A sun-filed urban oasis in the heart of Los Angeles stands a city icon, buzzing with the energy and excitement of one of the most diverse destinations in the world. When youre not out roaming the Hollywood Hills, shopping on Rodeo Drive and exploring our citys notable art museums, settle in and unwind at Four Seasons Hotel Los Angeles at Beverly Hills. Soak up the sun at our resort-style pool, savour award-winning Italian cuisine at Culina Ristorante and discover a new level of wellness at our Spa or in the comfort of your very own guest room. Our Brand Promise:
At Four Seasons, Life is richer when we truly connect to the people and world around us . Whether you work, stay, live or discover with us, our purpose is to create impressions that will last a lifetime .
Our Promise to you:
To create a culture and a work ethic based on the Golden Rule, giving our people a framework to pursue a superior international service culture .
What makes us unique:
For guests seeking a Los Angeles experience that feels polished and personal, Four Seasons Hotel Los Angeles at Beverly Hills reveals the citys refined, effortless side a place where the city unfolds beautifully, not loudly . Set within a residential enclave, it blends sophistication with vitalitybalconied guestrooms, a rooftop pool framed by greenery, integrated wellbeing, and culinary experiences that draw locals and guests together. Known for turning ambitious ideas into defining moments, its long-standing team delivers creativity and warmth with quiet confidence. With a heartbeat all its own, its where effortless glamour meets genuine connection the citys original address for feeling at home in your own LA.
About the Role
The Director of Sales is a senior commercial leadership role responsible for driving total hotel revenue through strategic oversight of the Group, Corporate, Leisure, and Entertainment sales segments at Four Seasons Hotel Los Angeles at Beverly Hills. This role is ideal for an accomplished, commercially minded sales leader with prior Director of Sales or Associate Director of Sales experience, preferably within a luxury hotel environment. The successful candidate will bring a sophisticated understanding of luxury sales strategy, revenue optimization, team leadership, and client relationship management, with the ability to operate confidently in a complex and highly competitive Los Angeles market.
As a key member of the Commercial leadership team, the Director of Sales will partner closely with the Commercial Director, Revenue Management, Marketing, Catering, Conference Services, and Operations to ensure all sales efforts are aligned with the hotels broader business objectives. This individual will be responsible for leading a seasoned and tenured sales team, providing strategic direction, coaching, accountability, and inspiration to drive both individual and collective performance. The role requires a polished, proactive, and results-oriented leader who can balance long-term strategic planning with daily execution, while representing the Four Seasons brand with excellence, credibility, and commercial discipline.
Key Responsibilities
Sales Leadership & Commercial Strategy
Lead and oversee all sales activities for the hotel, ensuring strategies are focused on driving profitable revenue across all business segments. Translate the hotels commercial priorities into clear, actionable sales plans that maximize group, transient, entertainment, corporate, and high-value account opportunities.
Team Leadership & Development
Lead, coach, and inspire a tenured, high-performing sales team. Provide clear direction, performance accountability, mentorship, and ongoing development to ensure each team member is achieving individual goals while contributing to the broader commercial success of the hotel.
Revenue Optimization
Partner closely with Revenue Management and the Commercial Director to align sales strategies with demand patterns, pricing opportunities, market conditions, and total hotel revenue objectives. Ensure group and account strategies are thoughtfully balanced with transient demand to maximize overall profitability.
Market Leadership & Business Development
Actively identify and pursue new business opportunities while protecting and growing existing key accounts. Maintain a strong presence in the luxury hospitality, corporate, entertainment, leisure, and group markets, ensuring the hotel remains top of mind with clients, agencies, partners, and industry influencers.
Client Relationship Management
Build and maintain meaningful relationships with key clients and stakeholders. Lead strategic negotiations with confidence and sophistication, balancing client needs with the hotels revenue goals, brand standards, and long-term positioning.
Forecasting, Reporting & Performance Management
Oversee sales forecasting, production tracking, pace analysis, and performance reporting. Provide thoughtful insights and recommendations to the Commercial Director and hotel leadership team, ensuring sales activity is aligned with forecast, budget, and market opportunities.
Annual Planning & Goal Setting
Support the development of the annual Commercial Plan, including segment strategies, account deployment, sales goals, incentive structures, and key action plans. Ensure goals are clearly communicated, understood, and executed across the sales team.
Cross-Functional Collaboration
Partner effectively with Marketing, Revenue Management, Catering, Conference Services, Rooms, Food & Beverage, and Operations to ensure a seamless approach to business generation, conversion, and execution. Serve as a strong internal advocate for both the client experience and the hotels commercial priorities.
Operational Excellence
Oversee the daily rhythm of the sales department, including team meetings, deployment, account reviews, site experiences, client engagement, and follow-up standards. Ensure the sales team operates with structure, urgency, professionalism, and brand-level excellence.
Qualifications
Ideal candidate will have 24 years of experience as a Director of Sales or Associate Director of Sales, preferably within a luxury hotel, resort, or complex urban market. Prior experience leading an established sales team is strongly preferred.
Luxury Hospitality Background
Experience within a luxury hospitality environment is highly preferred, with a strong understanding of elevated client expectations, brand positioning, high-touch relationship management, and premium market dynamics.
Leadership
Proven ability to lead, motivate, and develop a tenured team in a high-performance environment. Must be confident managing experienced sellers, setting clear expectations, driving accountability, and creating a culture of collaboration and results.
Commercial Acumen
Strong understanding of sales strategy, revenue management, market segmentation, pricing, forecasting, and business mix optimization. Ability to connect sales activity directly to overall hotel performance and
profitability.
Sales Expertise
Demonstrated success in account management, prospecting, negotiation, business development, and closing high-value opportunities. Strong knowledge of group, corporate, entertainment, leisure, and luxury market segments is preferred.
Executive Presence
Polished communication style with the ability to represent the hotel and the Four Seasons brand confidently with clients, ownership, senior leaders, and internal stakeholders.
Results Orientation
Highly proactive, competitive, and solution-focused, with the ability to adjust strategies based on market conditions, performance data, and changing business needs.
Collaboration
Strong cross-functional leadership skills with the ability to influence, align, and partner effectively across departments.
Education
Bachelors degree in Business Administration, Hospitality Management, Marketing, or a related field is preferred.
Key Competencies
Strategic sales leadership
Strong commercial and financial acumen
Ability to lead and motivate a tenured team
Excellent negotiation and relationship-building skills
Executive-level communication and presence
High level of initiative, urgency, and competitive drive
Strong analytical and forecasting capabilities
Ability to manage multiple priorities in a fast-paced environment
Collaborative leadership style
Commitment to luxury service standards and brand excellence
We offer:
Salary Range Rate: $150,000 - $164,000
Comprehensive benefits package: Medical/Dental/Vision
401K Retirement Savings Plan
Employee Assistance Program
Investment in your Wellbeing
Life Insurance
Free On-Site Parking
Training Program, Tuition Reimbursement
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Employee Meals
Schedule:
On site: Full-Time: AM/PM Shifts
Holidays and Weekends
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