Business Development Associate

Principal Duties/Responsibilities:

• Generates, qualifies, and manages a consistent pipeline of actionable sales opportunities.
• Identifies key influencers within the buying cycle to determine budget, interest, and timeline.
• Documents activity related to contacts, accounts, opportunities, and forecasting utilizing Salesforce CRM.
• Develops effective prospecting campaigns utilizing prospecting tools.
• Maintains high standards for list integrity and strategic targeting to ensure quality leads.
• Communicates research and potential onsite service opportunities to Field or Strategic sales teams.
• Captures key existing customer data to uncover upsell/cross-sell opportunities.
• Achieves monthly sales quota targets by effectively engaging customers and selling ATS solutions.

Knowledge, Skills, Abilities (KSAs), & Competencies:

Essential KSAs:

• Bachelor’s degree with 1-3 years of successful sales experience or equivalent combination of education and experience.
• Previous experience balancing sales pipeline activities, prospecting, and/or lead generation with proven success in achieving assigned goals.
• Knowledge of principles and methods for promoting and selling products/services.
• Outstanding communication (written, verbal, telephone) and active listening skills.
• Previous experience utilizing sales CRM systems (Salesforce or similar) preferred.

Desirable KSAs:

• Proficient with Microsoft Office, including a strong background in Excel.
• Ambitious, goal-oriented, and self-motivated.

Competencies:

• Communications
• Customer Focus
• Time Management

Physical Demands and Working Conditions:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; stoop, kneel, crouch; and talk or hear. The employee is also required to use a telephone with headset for verbal troubleshooting, frequent use of a standard keyboard and computer to document calls in a ticketing system, and occasional use of other office equipment. The employee must occasionally lift and/or move more than 30 pounds. The employee is occasionally required to sit for long periods and use close and color vision. Work is typically performed in a moderately noisy business office.