Sales Coordinator

MINT dentistry is looking for exceptional sales people to join our team and help us continue to grow! The Sales Coodinator role is an internal sales position that serves MINT patients and team members by reminding patients of their treatment needs and persuading them to take action. This position requires someone who excels in a fast paced, dynamic environment who has exceptional multitasking skills, loves interacting with customers and making a positive impact, and is driven to see the success of the entire team! Base Pay is $15-$17/hr plus an uncapped monthly commission bonus

MINT dentistry is one of the fastest growing dental companies in the United States. Our mission is to make people want to go to the dentist, and people do want to come to MINT. If you are looking for a fun, fast, and exciting place to work that will challenge you to grow, reward talent and effort, a place of unimagined career possibilities, MINT wants to talk to you. Apply today and see how We Make Sexy Teeth !

• Warm calling and making multiple outbound calls to potential patient
• Discovering patient needs and providing solutions, support, and de-escalation
• Presenting and delivering information to the patient
• Answer potential customer questions and follow up call questions
• Maintains a strong working knowledge of all call center and scheduling processes
• Met sales goals and KPI as assigned by supervisor
• Record information from patients
• Maintain call lists to enhance sales activities
• Completes and updates all sales forms and report to ensure timely flow of sales information
• Attends all sales and department meetings and training
• Responsible for increasing patient retention
• Assess associates demeanor, technical accuracy, customer service performance, and conformity to Mint Dentistry’s policies and procedures.
• Demonstrates a high level of customer service and problem-solving skills
• Communicates consistently in a positive and professional manner
• Stays up to date on the latest process changes
• Follow daily schedules and processes established
• Actively participate in meetings and share information
• Maintain a positive attitude in all interactions and feedback sessions with agents
• Treat each patient with professional customer service using an upbeat tone and empathetic manner
• Maintain sales goals as assigned by supervisor
• Audit office schedules based on operational guidelines, as assigned by supervisor
• Perform other duties as assigned

• GED or highschool diploma

• Sales experience preferred

• Bilingual in English/Spanish preferred

• Prior telemarketing or call center experience preferred

• Basic knowledge of dental procedures preferred

• Knowledge of Open Dental practice management software preferred

• Excellent call management and communication skills

• Excellent customer service skills

• Excellent organizational and problem solving skills

• Skillful at time management, prioritizing, and multitasking

• Detail oriented

• Ability to work cooperatively with a group of individuals and communicate effectively

• Outstanding positive attitude and demeanor

• Professionalism in all aspects of job

• Good grooming and professional image
• Strong interpersonal and relationship building skills
• Strong computer skills and the ability to learn new programs as required

MINTCORP