Information about #32052 Sales Operations Manager
Work Location: This role can work remotely provided that Eastern Standard Time core business hours are maintained. Expected overnight travel is 10%. The selected candidate resides within the continental US.
Formulated to Care
For more than 75 years, GOJO, Makers of PURELL has been powered by people who are energized by helping the world experience greater health and well-being.
The positive impact of our PURELL hand and surface hygiene solutions is driven by our global community of highly collaborative and talented team members who love to learn, innovate, care for each other, and deliver our Purpose of Saving Lives and Making Life Better.
Role Objective
Supervises, coaches and provides guidance to Sales Operations team members and work flow. Trusted advisor to the sales organization, provides best in class operations for sales team and accounts. Enhances and maintains processes across team. Partners with Business Leaders, Sales Directors/Managers, Manufacturer Representatives, and internal teams. Collaborates, builds, maintains, and manages account relationships and activities with field sales, account representatives and customer contacts.
Essential Functions and Responsibilities
Leads day-to-day execution of team's objectives within Sales Operations
Collaborates with Sales Operations Leadership to ensure proper sales operations team alignment
Supports and works in conjunction with Business Team leadership
Leads team development, including hiring, training, and ongoing capability building
Develops, pilots, and executes GOJO and account specific processes and programs
Collaborates with others to identify and improve on information management (communication and knowledge sharing)
Meets with accounts regarding administrative, operational, marketing, and promotional planning
Partners with cross-functional teams (MID, Category Management, Etc.) to develop and execute business/sales plans
Provides account(s) with information required for introducing product(s) into their system
Lead seamless logistics for account or GOJO sponsored events (meetings, shows, etc.)
Identifies reporting needs and generates sales reports (trace, rebates, or direct purchases) as required or requested by account, account owner, sales management, or leadership
Analyzes data and provides reporting as needed or requested by trade vice president and/or account owner and account
Monitor and track Variable Selling Expenses (VSE) budgets and spends for accounts
Validate and processes invoices and credit requests pertaining to accounts as outlined on trade development plans
Collaborates with Sales, Distributor Partner Customers, Pricing Administration, Rebates, Trace Processing, Customer Service, and Supply Chain to ensure Sales Operations needs are met
Supports business processes across OP2 (contracts & pricing), CRM, legal agreements, marketing promotions, inventory build requests (IBRs), Program Change Requests, and others as determined
Education and Experience
Bachelor's Degree preferred; equivalent work experience will be considered
Minimum of three (3) years' experience working with accounts in a sales operation and/or service role with demonstrated competency in sales administration, analysis, and support
Supervisory experience in team-based environments required
CRM and SAP experience a plus
Proficiency with all Microsoft Applications required including intermediate to advanced Excel skills
Experience in a sales environment preferred
Supervision/Coordination
Supervises team members; coordinates work activities within team, and project teams.
Travel Requirements
Overnight Travel - sporadic - required.
To Apply:
To apply for this position, please complete the online application process. You will have an opportunity to include y
Work Location: This role can work remotely provided that Eastern Standard Time core business hours are maintained. Expected overnight travel is 10%. The selected candidate resides within the continental US.
Formulated to Care
For more than 75 years, GOJO, Makers of PURELL has been powered by people who are energized by helping the world experience greater health and well-being.
The positive impact of our PURELL hand and surface hygiene solutions is driven by our global community of highly collaborative and talented team members who love to learn, innovate, care for each other, and deliver our Purpose of Saving Lives and Making Life Better.
Role Objective
Supervises, coaches and provides guidance to Sales Operations team members and work flow. Trusted advisor to the sales organization, provides best in class operations for sales team and accounts. Enhances and maintains processes across team. Partners with Business Leaders, Sales Directors/Managers, Manufacturer Representatives, and internal teams. Collaborates, builds, maintains, and manages account relationships and activities with field sales, account representatives and customer contacts.
Essential Functions and Responsibilities
Leads day-to-day execution of team's objectives within Sales Operations
Collaborates with Sales Operations Leadership to ensure proper sales operations team alignment
Supports and works in conjunction with Business Team leadership
Leads team development, including hiring, training, and ongoing capability building
Develops, pilots, and executes GOJO and account specific processes and programs
Collaborates with others to identify and improve on information management (communication and knowledge sharing)
Meets with accounts regarding administrative, operational, marketing, and promotional planning
Partners with cross-functional teams (MID, Category Management, Etc.) to develop and execute business/sales plans
Provides account(s) with information required for introducing product(s) into their system
Lead seamless logistics for account or GOJO sponsored events (meetings, shows, etc.)
Identifies reporting needs and generates sales reports (trace, rebates, or direct purchases) as required or requested by account, account owner, sales management, or leadership
Analyzes data and provides reporting as needed or requested by trade vice president and/or account owner and account
Monitor and track Variable Selling Expenses (VSE) budgets and spends for accounts
Validate and processes invoices and credit requests pertaining to accounts as outlined on trade development plans
Collaborates with Sales, Distributor Partner Customers, Pricing Administration, Rebates, Trace Processing, Customer Service, and Supply Chain to ensure Sales Operations needs are met
Supports business processes across OP2 (contracts & pricing), CRM, legal agreements, marketing promotions, inventory build requests (IBRs), Program Change Requests, and others as determined
Education and Experience
Bachelor's Degree preferred; equivalent work experience will be considered
Minimum of three (3) years' experience working with accounts in a sales operation and/or service role with demonstrated competency in sales administration, analysis, and support
Supervisory experience in team-based environments required
CRM and SAP experience a plus
Proficiency with all Microsoft Applications required including intermediate to advanced Excel skills
Experience in a sales environment preferred
Supervision/Coordination
Supervises team members; coordinates work activities within team, and project teams.
Travel Requirements
Overnight Travel - sporadic - required.
To Apply:
To apply for this position, please complete the online application process. You will have an opportunity to include y
Job ID: 481939646
Originally Posted on: 6/19/2025
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