Account Representative

General Summary

The Account Representative is responsible for maintaining relationships with current accounts, and developing new relationships with potential accounts.

Works under the direction of the Regional Sales Manager; exercises discretion and judgment on work priority on a regular basis; and a certain degree of creativity and latitude is expected.

Career path Sales Trainee Account Representative Account Manager Senior Acct. Mgr. Executive Acct. Mgr. Regional Sales Mgr

Location: Chicago, IL

Principal Duties and Responsibilities

• Services and maintains positive relationships with current customer base

• Ensure on time order delivery

• Resolves customer issues/problems on a timely basis

• Identifies customers needs and presents solutions by recommending potential product enhancements

• Generates new sales by promoting product line to new and existing customers

• Works with the other account managers within the region for maintenance and growth of their business

• AR management for assigned account managers within the region

• Provide assistance in pricing maintenance with existing accounts

• Helps to resolve internal customer issues/problems for assigned account managers within the region

• Facilitates inventory management programs for assigned account managers

• Works with Strategic Account Managers on new high volume targets within the region that buy at a corporate level

• AR management for Strategic Accounts within the region

• Provide assistance in pricing maintenance with existing accounts

• Helps to resolve internal customer issues/problems for Strategic Accounts

• Facilitates inventory management programs for assigned Strategic Accounts

• Works with the Field Marketing Specialists to identify, cultivate and qualify geographical leads within the region for themselves and assigned account managers

• Provides back up for inside sales coordination when necessary

Salary Pay Range: $60,000 annually dependent on experience*

• pay range may be adjusted depending on cost of living

Bonus/Incentive Pay:

The percentage of incentive compensation that may be earned varies based on the customer account classification and is calculated based on collected gross profit.

Benefits currently offered to our employees:

• Medical insurance

• Health savings account with company contribution

• Dental insurance

• Vision insurance

• Basic and voluntary life insurance

• Disability insurance

• 401(k) plan with company match

• Paid vacation and holidays

• Stock purchase program with employee discount

• Educational reimbursement

• Wellness programs and challenges

• Other supplemental benefits

The Company is an Equal Opportunity Employer.