Rental Event Assistant and Sales Support

Job DetailsJob Location: Missouri History Museum - St. Louis, MO 63112Position Type: Part TimeSalary Range: $16.50 - $16.50 HourlyThe Missouri Historical Society seeks a highly organized and energetic Rental Event Assistant to help grow its private rentals program. Since launching in 2018, the program has hosted hundreds of weddings, corporate events, and nonprofit gatherings, offering clients the opportunity to make their own history in a unique museum setting.

The Rental Event Assistant joins the rentals team at a pivotal timeas the rentals market stabilizes postCovid-19, as MHS pursues ambitious revenue goals, and as the Missouri History Museum undergoes major multi-year renovations.

This role supports the rentals sales team throughout the reservation and event process, ensuring smooth event execution and exceptional client experiences. The position requires evening and weekend availability to oversee on-site events. Daytime responsibilities include administrative work and data entry. The ideal candidate is a hospitality-driven, detail-oriented event planner with outstanding communication skills.

Duties/Responsibilities:

Work closely with the Rental Coordinator during private rental events, supporting vendor load-in/load-out, and adherence to Museum guidelines

Serve as the on-site point person during events, ensuring that all activities comply with Museum policies and manage vendor/client check out.

Assist the rental sales team with organizing and maintaining event reservations for Museum spaces

Assist with the management of sales leads and bookings through the customer relationship management system.

Utilize the group sales function of Altru database system to create client contracts, invoices and process payments for facility rentals

Create floorplans with Prism/Cvent event planning software

Work with the Rental Coordinators to assist in the preparation of the event run of show.

Active participant in the rental team with a top priority to achieve department expectations and goals.

Work events as necessary, often in the evenings and on weekends

All other duties as assigned

QualificationsJob Skills and Experience:

A team player who values collaboration, professionalism, and creating exceptional guest experiences while protecting the integrity of the Museums spaces and collections.

A detail-oriented, service-driven individual who understands the unique environment of hosting events in a museum.

Ability to balance administrative work with hands-on event support

Energetic, enthusiastic, and motivated to help grow the Museums rentals program

Ability to provide excellent customer service in a clear, concise manner in person, on the phone, and in written correspondence.

A solutions-oriented ability to respond quickly and calmly in high pressure settings.

Demonstrated ability to inclusively work with diverse audiences, including making accessible accommodations for people with disabilities.

Proficient computer skills: ability to understand and work independently with Microsoft products including Outlook, Word, Excel, Power Point and Teams.

Experience with, or willingness to learn the Prism/Cvent event planning software.

Flexibility to work evenings and weekends as required.

Education and Experience:

High school diploma or equivalent required.

Relevant experience in hospitality, event planning, or customer service preferred.

Coursework in hospitality, event management, or related fields is a plus.

An engaging, welcoming presence and strong customer-centered mindset are essential.