Account Manager I- Desk Based Sales

at Lumen in Boise, Idaho, United States

Lumen is the trusted network for the AI-powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high-performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, youll work on infrastructure customers rely on today and build for whats next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If youre ready to take ownership, deliver meaningful impact, and help shape the future of AI-ready connectivity, join us today.

The Role

Responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions. This desk-based position, with limited field engagement, will target mostly new logo acquisition and development through well-supported sales and prospecting motions.

The Main Responsibilities

+ Desk-based prospecting, selling and account management into assigned customers to meet assigned monthly sales quotas.

+ Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc.

+ Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call.

+ Proactively solve sales challenges and customer obstacles.

+ Effectively navigate company systems and tools to provide customers with timely quotes, follow up.

+ Engage internal resources and support personnel to provide an exceptional customer experience.

+ Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue.

+ Leverage the broader sales resource eco-system to drive high impact opportunities.

+ Work with urgency through all aspects of the sales cycle through closing.

+ Maintain updated sales stages and accurate notes in Salesforce.com.

+ Provide activity reports as required. Forecast and commit monthly sales volume accurately.

+ Attend assigned meeting and participate in all company training requirements. Constantly advance efforts and ways to improve performance towards personal development.

+ Enhance and develop knowledge of new technologies and selling points to build strong career and