Regional Account Representative - ATS Specialized

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Regional Account Representative (RAR)

The Regional Account Representative plays a critical role in driving ATS'ssuccess by building, managing, and strengthening customer relationships thatfuel revenue growth. This position is responsible for retaining and expandingbusiness within an assigned customer portfolio-ensuring every customer'sneeds, challenges, and opportunities are fully understood.

The RAR uses strong interpersonal skills, market awareness, and consultativesales techniques to deliver high-value solutions that support ATS Specialized.This role requires adaptability, collaboration across internal teams, and theability to navigate diverse customer situations with confidence andprofessionalism.

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What You'll Do

Build, manage, and strengthen relationships with active, inactive, andprospective customers through proactive inside-sales outreach.Confirm customer requirements, overcome objections, identify buying signals,and negotiate terms to close business.Follow ATS's uniform quoting process-collaborating internally,prioritizing issues, escalating when necessary, and leveraging organizationalknowledge.Assess carrier eligibility, market capacity, pricing dynamics, and timing toensure accurate, competitive opportunities.Negotiate pricing and timelines based on market conditions, while clearlycommunicating the ATS value proposition to achieve mutually beneficial results.Secure credit approval by verifying customer status, working with the creditteam, and arranging C.O.D. terms when appropriate.Qualify load requirements thoroughly, asking targeted questions to ensurethe right solution and mitigate risks.Maintain accurate account records, research customer opportunities, andreport on activity to support growth.Share customer insights with internal departments to align service executionand strengthen the customer experience.Manage load coverage to meet quality, utilization, retention, andprofitability goals while aligning customer needs with driver and equipmentavailability.Complete all post-delivery processes accurately to support timely invoicingand driver pay.Manage customer tasks to maintain a low TBI% and respond to ATS taskrequests accurately and on time.Participate in team and individual goal setting while consistently modelingATS's Mission, Vision, and Values.Support ATS culture through decisions, behavior, performance, andinteractions aligned with company values.Work outside normal business hours as needed and travel occasionally(including overnight).Perform additional duties and responsibilities as assigned.

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What You'll Need to Succeed

1-2 years of education or training in marketing, sales, customer service,or a related field.General knowledge of U.S. geography and basic map-reading skills.Demonstrated ability to build strong relationships and manage a dynamicworkload.Excellent interpersonal skills with the ability to establish trust,communicate effectively, and work across diverse cultures.Strong planning and problem-solving capabilities, with the ability toresolve issues promptly.Proven experience responding to customer needs with accuracy, urgency, andprofessionalism.Exceptional organizational skills with the ability to prioritize in afast-paced environment.High level of confidentiality and commitment to ATS's corporate values andteam success.Proficiency with Microsoft Office (Word, Excel, Outlook).Strong written, verbal, and listening communication skills.Willingness and ability to travel infrequently, including occasionalovernight trips.

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What's in it for YOU?

Competitive salaryComprehensive benefits: health, dental, vision, long & short-termdisability, 401(k), PTO, and moreTools, technology, and cross-departmental supportProfessional development and training opportunitiesEnterprise-wide career growth in a forward-thinking organization

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Compensation & Benefits

Total cash compensation range of this position is $51,900 to $71,900 whichincludes a base salary range that starts at $42,000 plus first-year trainingincentive of $9,900. Base salary offered is determined by relevant experience,education, certifications, and geographic location as compared to others doingsubstantially similar work. In addition to the base salary, employees may beeligible for performance-based incentives, which can vary depending onindividual and/or company performance.Anderson Trucking Service is committed to supporting our employees with acomprehensive benefits package. Employees will have the opportunity to enroll ina variety of benefit programs including health, dental, and vision insurance, aswell as a 401k retirement savings plan effective on the first of the monthfollowing 60 days of employment. Additionally, we provide paid holidays, paidtime off, access to professional development opportunities, wellness programs,and employee assistance resources to our employees. Our goal is to ensure thatall employees have the support and resources they need to thrive bothprofessionally and personally.

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About ATS - Succeed Today. Grow Tomorrow.

Founded in 1955, Anderson Trucking Service (ATS) is a global transportation andlogistics leader headquartered in St. Cloud, Minnesota. With more than 70 yearsof experience, ATS has built a strong community of professional drivers anddedicated employees who move our mission forward every day.

Our core values-integrity, determination, responsibility, innovation, andexcellence-guide everything we do, including our approach to employeedevelopment. We invest in our people and reward ambition with real opportunitiesto advance.

If you're looking for a meaningful career-not just a job-ATS is the place togrow your future.

HOURS:

The Regional Account Representative opportunity offers work/life balance with aMonday - Friday, 7:30 AM to 5 PM core schedule with an occasional Saturdaymorning requirement. NOTE-hours could change depending on region or locationof your customers in the United States, however amount of hours worked per daywould be the same.