Account Representative

General Summary

The Account Representative is responsible for maintaining relationships with current accounts, and developing new relationships with potential accounts.

Works under the direction of the Regional Sales Manager; exercises discretion and judgment on work priority on a regular basis; and a certain degree of creativity and latitude is expected.

Career path Sales Trainee Account Representative Account Manager Senior Acct. Mgr. Executive Acct. Mgr. Regional Sales Mgr

Location: Nappanee, IN

Principal Duties and Responsibilities

• Services and maintains positive relationships with current customer base

• Ensure on time order delivery

• Resolves customer issues/problems on a timely basis

• Identifies customers needs and presents solutions by recommending potential product enhancements

• Generates new sales by promoting product line to new and existing customers

• Works with the other account managers within the region for maintenance and growth of their business

• AR management for assigned account managers within the region

• Provide assistance in pricing maintenance with existing accounts

• Helps to resolve internal customer issues/problems for assigned account managers within the region

• Facilitates inventory management programs for assigned account managers

• Works with Strategic Account Managers on new high volume targets within the region that buy at a corporate level

• AR management for Strategic Accounts within the region

• Provide assistance in pricing maintenance with existing accounts

• Helps to resolve internal customer issues/problems for Strategic Accounts

• Facilitates inventory management programs for assigned Strategic Accounts

• Works with the Field Marketing Specialists to identify, cultivate and qualify geographical leads within the region for themselves and assigned account managers

• Provides back up for inside sales coordination when necessary

The Company is an Equal Opportunity Employer.