Account Manager / Designer

  • Empire Office
  • Mineola, New York
  • Full Time
Job DetailsLevel: ExperiencedJob Location: Mineola, NY / Long Island - Mineola , NYPosition Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $100,000.00 - $115,000.00 Salary/yearJob Shift: DayAbout Empire & Co. / Overview

Empire & Co. is the largest commercial furniture dealer in the world, with over 80 years of experience and more than 565 full-time employees nationwide. As the leading Steelcase dealer in the United States, we support a network of over 500 manufacturers. We partner with top architects, designers, brokers, craftsmen, and manufacturers to deliver innovative, cost-effective workplace solutions that solve business challenges and activate brands.

Empire & Co. is seeking an Account Manager / Designer to join our growing team supporting the Mineola, NY / Long Island market. This role is ideal for someone based on Long Island who enjoys a blend of client relationship management, workplace design, and strategic account oversight. The position will primarily support clients across Long Island, with occasional travel into our NYC office for meetings, collaboration, and team engagement as needed.

In this role, you will serve as a trusted advisor to clients by managing accounts, developing workplace and furniture solutions, and delivering a high-quality customer experience from concept through execution. You will partner closely with internal teams to create thoughtful, functional environments while helping drive growth, strengthen client relationships, and expand Empire & Co.’s presence within the market.

Location: Mineola, NY / Long Island (with occasional travel to NYC as needed)

Schedule: Primarily supporting Long Island clients with periodic visits to the NYC office

Key Responsibilities

Client & Account Management

Build and maintain strong client relationships through proactive communication and strategic account management

Serve as the primary point of contact throughout the project and sales lifecycle

Keep clients informed on new product offerings, market trends, and workplace solutions

Anticipate client needs and provide thoughtful, solution-oriented recommendations

Develop forecasts and support strategic account planning

Conduct client meetings, site visits, and field verification as needed

Effectively communicate the Empire & Co. story, capabilities, and value proposition

Identify opportunities for ancillary products and additional services

Negotiate with vendors where applicable to support pricing and profitability

Design & Product Application

Create drawings and specifications in CET including topicals, furniture plans, and renderings

Develop furniture specifications, layouts, finish selections, and digital presentation materials

Prepare installation drawings and supporting documentation

Conduct field measurements and inventory existing furniture when applicable

Revise drawings and specifications as needed throughout project execution

Assist in maintaining design department standards and project documentation

Collaborate with internal teams to ensure solutions align with client goals and budgets

Sales Process & Project Coordination

Coordinate with Sales Coordinators, Account Coordinators, Project Managers, and Design teams to ensure smooth project execution

Monitor project progress and maintain accurate internal reporting and documentation

Support value engineering efforts and budget alignment discussions with clients

Maintain project files and tracking systems as needed

Adhere to deadlines and support deliverables across multiple projects simultaneously

Mentor and support junior team members as applicable

QualificationsSkills & Qualifications

Bachelor’s degree in Interior Design, Architecture, Business, or a related field, or equivalent experience

Salary Range: $100,000 – $115,000 annually, based on experience and qualifications

5+ years of experience in commercial furniture, dealership sales, account management, design, or related industry experience preferred

Experience working within a commercial furniture dealership environment strongly preferred

Proficiency in CET, AutoCAD, and Microsoft Office Suite

Knowledge of contract furniture lines and specification processes

Working knowledge of building codes, ADA regulations, National Electrical Code (NEC), and applicable industry standards

Experience with Steelcase products preferred

Experience using Hedberg for quoting is a plus

Ability to read and interpret blueprints, CAD drawings, and construction documents

Comfortable visiting job sites to take field dimensions and conduct furniture inventory assessments

Excellent creative thinking, problem-solving, and attention to detail

Strong organizational skills with demonstrated follow-through

Excellent written and verbal communication skills

Strong presentation skills and comfort interacting with customers, designers, architects, contractors, and manufacturer representatives

Ability to manage multiple priorities and deadlines in a fast-paced environment

Self-starter with the ability to work independently while collaborating effectively across teams

Ability to travel throughout Long Island and periodically into NYC as business needs require
Job ID: 522941732
Originally Posted on: 5/29/2026

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