Senior National Account Manager

  • The Kraft Heinz Company
  • Toronto, Ontario
  • Full Time

Senior National Account Manager at a glance...

Location : Toronto, ON
Hybrid : 3 days/week

Reporting into the Lead, AFH Retail & Distribution the Sr. National Account Manager (NAM) will have the responsibility for managing and leading Kraft Heinz business development in some of our largest operators in the Away From Home (Foodservice) space. The Sr NAMs are directly responsible for delivering profit and revenue targets by assigned accounts, along with managing forecasting. In this role the individual will work with internal stakeholders (Marketing, Sales, Operations, and Finance) on a North American basis to assist in growing the Away From Home (Foodservice) business for several large customers. This role also requires knowledge of the industry and solid account management skills.

This position requires strong sales acumen; should have a good understanding of the Away From Home (Foodservice) industry, including distribution, operator banners and associated relationships. The incumbent will draw on their experience, knowledge of the industry and trade to work with their manager to develop & negotiate programs with their assigned Operators. This individual must have good communication skills and the ability to communicate with several levels of management within their Operators & Kraft Heinz. The individual must have strong influencing skills and superior executional capabilities.

What's on the menu?

  • Management of several large accounts within the Away From Home (Foodservice) space and overall portfolio including achieving revenue, profit and volume targets while meeting account service expectations.
  • Build Customer business plans with key strategies to sustain growth. Present business plans to senior management both internally and externally with customers.
  • Provides clear communication to the Kraft Heinz Away From Home (Foodservice) Sales team on program executions.
  • Working with the VP of Away From Home (Foodservice) Sales, develop and execute in-depth business plans by account to deliver commitments
  • Initiate and participate with the VP Away From Home (Foodservice) Sales, working through customer opportunities (customized products, culinary executions, productivity etc.)
  • Responsible for managing all product related matters for listing at accounts, including forecasting, costing, implementing pricing action and service levels.
  • Develops brand ubiquity opportunities through utilizing Kraft Heinz consumer expertise, Marketing, R&D and manufacturing capabilities.
  • Manage and negotiate all spending at account level including CFS and Brand Marketing funds and deliver to budget
  • Establishes contract level pricing on branded products for national accounts which will be benchmarked for all regional GPC business.
  • Prepares Top- to- Top business reviews for senior Customer and Kraft Heinz management.

Recipe for Success - apply now if this sounds like you!

  • 5+ years of experience in sales, category management and account management
  • Solid understanding of the Away From Home (Foodservice) industry & customer knowledge would be considered an asset
  • Advanced proficiency in use of MS office Suite, especially Powerpoint and Excel.
  • Demonstrated success in analyzing & interpreting data (Excel) as well as the business acumen to drive growth within the smaller corporate Distributors that they will manage
  • Previous experience using Salesforce.com or other CRM system
  • Additionally, the incumbent must work well within teams, given the exposure to Sr. Leadership, other sales regions and cross-functional departments

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz strategy and values.

New Hire Base Salary Range:

$118,600.00 - $148,200.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your familys needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

Youll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

  • Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

  • Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

  • Emotional Employee Family Assistance Program, Wellbeing Programs, Family Support Programs

  • Financial -Savings/Pension, Life, Accidental Death & Dismemberment, Disability, Discounted Perks

Location(s)

Toronto - Queen's Quay - Headquarters Kraft Heinz is an Equal Opportunity Employer Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.
Job ID: 522798064
Originally Posted on: 5/28/2026

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