Sales Operations Coordinator

at Red River in Boise, Idaho, United States

The Sales Operations Coordinator supports the sales organization, including the Inside Sales Manager and Account Executive team. The coordinator provides support in ensuring accurate data entry, timely quote creation, and coordination of pricing requests. The role is detail-oriented and process-driven, playing a key part in maintaining system accuracy and supporting efficient presales execution. Sales Operations Coordinators may be teamed with an Inside Sales Account Manager or Senior Inside Sales Account Manager to cover multiple account teams or a top producing individual team.

Primary Position Tasks:

+ Provide daily operational support to Inside Sales Account Managers

+ Enter and maintain accurate customer, opportunity, and order data in RADAR

+ Build and prepare sales quotes based on approved pricing, terms, and product configurations

+ Request pricing from internal stakeholders and vendors as needed

+ Track pricing approvals and ensure quotes reflect the most current and accurate information

+ Coordinate with Sales, Finance, and other internal teams to resolve pricing or data discrepancies

+ Review quotes for completeness and accuracy prior to delivery to customers

+ Maintain organized records of quotes, pricing requests, and approvals

+ Assist with process improvements related to quoting, pricing, and data accuracy

+ Support a dedicated customer account list aligned with an Account Team.

+ Interpret information from various sources to support strategic decisions regarding product sourcing, product configurations, and basic competitive pricing analysis.

+ Present Red Rivers core capabilities via phone or e-mail communication.

+ Other business duties as assigned

Minimum Education/Certification/Experience Requirements:

+ 0-1 years of experience in the IT industry

Preferred Education/Certification/Experience:

+ 4 Year post-secondary degree (Not required)

+ Inside sales experience (Not required)

+ Entry level certifications in OEM training programs.

Knowledge, Skills and Abilities:

+ Ability to learn and understand sales procedures and protocols (RFQs, identifying end user, and communicating with the corresponding account team and internal resources.)

+ Professional written and verbal communication skills (interpersonal, phone, email, etc.)

+ A commitment to developing advanced organizational skills

+ Excellent interpersonal skills with ability to work well on a team

+ Commitment to on-going learning an