Sales Enablement Specialist

About UFP Technologies:

UFP Technologies is a designer and custom manufacturer of comprehensive solutions for medical devices, sterile packaging, and other highly engineered custom products. UFP is an important link in the medical device supply chain and a valued outsource partner to most of the top medical device manufacturers in the world. The Company's single-use and single-patient devices and components are used in a wide range of medical devices and packaging for minimally invasive surgery, infection prevention, wound care, wearables, orthopedic soft goods, and orthopedic implants.

UFP Technologies, Inc. offers a competitive benefits package, including but not limited to:
Medical, Dental, Vision, Life, Disability Insurance
401K with a matching contribution
Paid time off, Paid holidays, Employee discounts and much more!
Location: This role will be primarily on-site in Newburyport, MA with some capabilities to work remotely.

Sales Specialist Summary:
The Sales Specialist role supports the MedTech Sales department with administrative and creative tasks and projects that range from: lead management in HubSpot & Salesforce, presentation design, coordinating Sales Training needs, various other projects important to Revenue Achievement Scores for commercial teams. The key functions in this role are to align and coordinate in the early stages of lead onboarding to product development and facilitate on all related commercial activities as outlined below.
Sales Specialist Duties and Responsibilities:
Manages incoming leads from website form fills, email, and phone. Includes vetting and routing of potential leads for new development for manufacture projects using established workflows for creation, contact owner assignment, and tracking using Salesforce & HubSpot CRM.
Analyzes incoming leads across all sites and determines the optimal location for follow-up based on capacity, geography, and product expertise.
Ensures consistent follow-through on all leads across sites, monitoring progress and escalating as needed to guarantee timely engagement and completion.
Identifies trends in lead distribution, site workload, and response times, and collaborates with leadership to recommend process improvements across sites.
Acts as the first point of contact for new incoming leads across all sites, engaging with prospects to understand their needs, gather key information, and assess alignment with company offerings.
Performs proactive follow-up with leads through a few touchpoints to clarify requirements, answer initial questions, and ensure a strong customer experience before routing the lead to the appropriate site or team
Supports field representatives, including but not limited to:
Generates and distributes initial quotes for development.
Assists with procurement of sales and marketing material.
Assists with commercial slides for presentation... For full info follow application link.

UFP Technologies, Inc. is an Equal Opportunity / Affirmative Action Employer. Minorities / Women / Veterans / Disabled