Sales Director

Bellamar Lancaster is Hiring for a Sales Director. This is a Tuesday - Surday 9a -6p position

Integral Senior Living (ISL) proudly manages care and lifestyle-focused Independent Living, Assisted Living and Memory Care communities across California and surrounding areas serving thousands of residents and families throughout the region. Guided by our foundional Culture Keepers, we cultive purpose-driven environments where residents thrive and Team Members feel valued, empowered, and supported.

As part of one of the largest senior living organizions in the nion, our communities have earned Gre Place to Work certificions from 20222026. At ISL, purpose fuels every role, culture inspires every team, and continuous growth shapes every career. We continually aspire and invest in learning and development opportunities th support our team members professional growth, ensuring every team member has the tools to build a meaningful and rewarding career.

Summary

The Director of Sales (DOS) manages the sales operions of the community. The focus of the DOS is connecting with prospective residents through multi-communicion plforms to inspire prospective residents to move into the community. The DOS connects with new inquiries, existing inquiries with the goal of converting these leads to move-ins to achieve occupancy targets. Utilizes industry trends, and knowledge of local competitors to cree successful sales tactics. The success of the DOS is measured in multiple ways, including sales conversions, revenue optimizion, move-ins, and average daily occupancy.

Responsibilities

Sales

• Interacts with all leads provided through multiple channels including advertising, public relions, referral, or personal contact and convert those leads into residents of the community using professional selling skills and our sales process.
• Builds customer focused relionships by advancing the lead through the sales process and gaining customer commitment.
• Executes all facets of the Sales Playbook (Sales System) including proper discovery, overcoming objections, and closing techniques to achieve budgeted occupancy and net revenue.
• Manages the sales tracking reports and provides daily updes and conveying all activities to the Executive Director
• Conducts weekly stregy and advisory meetings with the Executive Director.
• Communices sales results to key stakeholders a minimum of one week.
• Consistently conducts on-site walk throughs of the community to ensure the tour ph and model rooms are ready for company.
• Plans and executes local sales events to genere and convert leads in with the approval of Executive Director..
• Pulls management reports on sales activities, leads, move ins, conversions, and critical success factors.
• Tracks leads, keeping accure records on all leads and prospects and all sales activities using a CRM.
• Collabore with Executive Director in developing marketing tactics to achieve lead goals.

Market Conditions

• Conducts quarterly competitive market research including established communities and new/upcoming communities, product ranking and analysis and accurely reports da into the competitive market analysis tool.
• Prepare general market analysis and develop methodologies for tracking prospective residents and referral sources.
• Identifies competitive opportunities and thres and presents stregic alternives to the Executive Director and Regional Sales Leadership.
• Demonstres a strong understanding of the senior living industry and local market conditions.

Revenue Optimizion

• Strives to meet predetermined monthly sales goals.
• Determines which revenue drivers to utilize, including pricing, incentives, inventory management, to optimize net revenue and achieve budget.
• Uses selling skills with prospective residents to achieve everyday mters revenue optimizion.
• Analyze and interpret sales metrics to make recommendions on business operions to improve community NOI.
• Provide expert advice to both prospective residents and both internal and external business partners.

External Business Development

• Identifies and develops an effective network of non-paid referral sources to genere leads and move-ins.
• Plans and executes monthly presentions to professional referral sources.
• Leads monthly referral development meetings with ED support and approprie executive team members for the purpose of utilizing all community resources to expand the referral network.
• Properly document all networking and professional referral sources in the CRM.

Resident Move-In Process

• Reviews and facilites the Move-In Packet with the resident and/or family.
• Facilites and coordines the Resident Assessment with the clinical team.
• Oversees and manages the move-in process to ensure a smooth transition into the community.
• Ensures all ste manded paperwork and forms are completed on or before the move-in de by the family and/or resident.
• Coordines with ED, BOM and DHW the residents Administrive Files to ensure it is fully prepared according to ste specific regulory requirements, so lease signing is on the scheduled de without delays.

Leadership and Development

• Keeps abreast of professional development in the field by reading, tending conferences and training sessions.
• Always acts professionally and honestly in the represention of the Community concept of senior living.
• Actively participes in all community leadership meetings and functions.
• Other duties as assigned.

Qualificions:

• Bachelors degree in marketing, Business, Public Relions, or reled field preferred.
• Two years in marketing/sales in senior living setting preferred.
• Proficient in Microsoft Office (Word, Excel, Outlook, Power Point)
• Experience working with sales CRM systems, tracking leads and sales activities.

Benefits

In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participe in our outstanding 401(k) plan with company mch our Employee Assistance Program and accident insurance policies.

EOE D/V