Inside Sales Lead

Inside Sales Lead

Your Responsibilities Include:

Providing direct assistance to customers by expediting complicated sales and customer requests (specialized equipment requests, receiving escalated customer complaints, and assisting in resolution)

Requesting warehouse assistance in locating and delivering products and service department assistance in the preparation of equipment

Reviewing quotations and pricing-related issues and ensuring compliance with pricing policies

Ongoing training and responsibilities in order to become a go-to resource for Inside Sales Associates

Overseeing and maintaining a clean and organized sales floor (fronting, pricing, and stocking sales shelves for product displays and work areas, etc.)

Leading in-store events (physical inventories, sales meetings, trade shows, special sales, etc.)

Maintaining a safe and secure work environment by adhering to and striving to improve safety standards and reporting any suspicious activity

Duties and responsibilities of Inside Sales Associates

Opening and closing the store as assigned

Completing related tasks as assigned

You ll Need:

2+ years of sales and/or customer service experience

Strong computer skills and ability to learn new software

Proven communication skills

To be able to work a rotating Saturday shift

We d Love if You Have:

Some knowledge of tools and equipment

Previous retail or customer service leadership experience

Physical Requirements:

Lift up to 50 lbs.

Stand on a hard surface for the majority of your shift

Frequently push, pull, squat, bend, and reach

*Employment offers are contingent on a drug screen and background check.

Acme Tools is an equal opportunity employer.