Commercial Account Executive

About Us

At Lightspeed Networks, we deliver reliable internet, voice, and data solutions designed to meet the demands of today's fast paced world. Since our founding in 2005, we have grown our network to more than 7,000 route miles of fiber, providing high quality, dependable connectivity capable of supporting even the most demanding user needs. Rooted in community, we believe strong, connected communities are essential to long term success. That's why we are committed to ensuring residents and businesses in rural Oregon and Washington have access to high speed, reliable services and why we actively engage with and contribute to the communities we serve.

We operate with accountability and transparency, communicating openly, acting with honesty, and taking ownership from start to resolution. Our customers count on us to follow through, and we take that responsibility seriously. Reliability is at the core of everything we do. We keep our commitments and deliver high quality solutions that our customers can trust, eliminating the challenges of slow or unreliable connections so they can focus on productivity and growth.

Through engagement, we show up with purpose, presence, and focus. We are proactive in understanding the needs of our customers and recognize the contributions of the people and partners who make our work possible. Finally, we are committed to solving, proposing actionable solutions, continually improving our network and processes, and adapting with agility and creativity as technology and customer needs evolve.

Together, these values guide our mission to simplify connectivity, strengthen communities, and create lasting opportunities across the regions we serve.

Benefits

We believe in taking care of our employees and offer the following benefits:

• Complete medical, dental, vision, and life insurance is available.
• Our safe harbor 401(k) plan is available to employees on day one and includes a 100% fully vested employer match of up to 4% of your compensation.
• Eight paid holidays, flexible Take What You Need PTO and 16 hours of paid volunteer time!
• Lightspeed Networks employees can also take advantage of local employee store passes at Columbia Sportswear, Adidas, and Costal Farms for big discounts!

Lightspeed Networks focuses on attracting, retaining, developing, and promoting the most qualified employees. We provide a work environment free from discrimination and harassment, where all employees are treated with respect and dignity.

The Commercial Account Executive builds business opportunities by identifying and selling prospects; maintaining relationships with clients in assigned geographic territories. This is a field position; therefore, travel is required. This position will report to the Director of Sales.

Key Responsibilities:

Sales and Business Development

• Generate new business opportunities via cold calls, referrals, and lead generation; follow up on sales and marketing leads to close sales opportunities.
• Conduct thorough lead/prospect qualification, ensuring proper identification of clients and projects.
• Develop and maintain a 30/60/90-day sales pipeline to ensure a consistent flow of qualified prospects, driving production levels that meet or exceed monthly quotas.
• Implement a prospecting strategy based on individual territory dynamics on a daily and weekly basis, in collaboration with sales leadership and the program.
• Manage a territory using technology, prioritization, and time management skills.
• Build market position by working vertical markets, developing partnerships, and being visible in the business community.

Client Relationship Management

• Maintain relationships with clients and their contributing revenue base by providing support, information, and guidance; researching and recommending new opportunities.

• Address questions and complaints in a timely manner to resolve problems, ensuring ongoing client satisfaction.

• Collaborate with technical, customer service, and support teams to manage the end-to-end customer journey, ensuring a comprehensive experience that drives sales, satisfaction, and new revenue growth through every interaction

Strategy and Analysis

• Share competitive analysis with sales and marketing teams to inform strategy.

• Design customized, cost-effective solutions for clients.

• Leverage the CRM system (Salesforce) to develop prospecting and sales strategies that ensure high activity and effective closing ratios while keeping CRM updated.

Professional Development and Community Engagement

• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and establishing personal networks to keep abreast of current technology trends.

• Territory development to include building local business partnerships and organizational affiliations, enhancing LS Networks' positioning and brand.

Collaboration and Communication

• Maintain open and effective lines of communication throughout the organization to foster a sense of teamwork, enthusiasm, pride, and quality workmanship.