Global Head of Sales Operations & Enablement

About Centric Software: Centric Software is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market. Our story is one of rapid growth, bold ideas and extraordinary opportunities. We're here to challenge the status quoand we're looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional. Title: Global Head of Sales Operations & Enablement Location: North America (Eastern time zone highly preferred) Scope: Global (North America, EMEA, APAC) Overview We are seeking a senior, high-impact leader to build and scale our global Sales Operations & Sales Enablement function. This is a strategic role responsible for unifying and optimizing sales processes across a complex, multi-solution, SaaS organization. This leader will bring both credibility and execution - someone who has evolved from a sales background into operations, understands how revenue organizations truly function, and can establish structure, discipline, and scalability across global teams. What You'll Do: Build & Lead a Global Sales Operations Function Develop and scale a best-in-class global sales operations and enablement function Define and implement standardized processes, methodologies, and operating rhythms across regions Serve as a key strategic partner for Sales, Finance, Marketing, Legal and our C - Suite team. Drive Post-Acquisition Integration Lead the integration of newly acquired sales organizations into a unified operating model Consolidate disparate CRM systems, tools, and processes into a cohesive structure Create scalable frameworks for onboarding future acquisitions Own CRM, Data & Reporting Excellence Oversee Salesforce strategy, architecture, and optimization Build robust dashboards, reporting structures, and forecasting frameworks Ensure data integrity and actionable insights across the revenue organization Enable & Scale the Sales Engine Design and implement enablement programs to improve productivity and performance Build and mentor a team responsible for supporting global sales execution Create repeatable playbooks and methodologies that drive consistency and growth Collaborate Across the Business Partner closely with Sales, Revenue Operations, Marketing, Finance, and Product teams Act as a central connector across functions to align strategy and execution Influence and drive alignment in a highly matrixed environment Who You Are Leadership presence & credibility: brings confidence, experience, and influence with senior stakeholders Builder mindset: thrives in ambiguity and has a proven track record of building functions from the ground up Operator with methodology: brings structure, frameworks, and a clear point of view on how it should be done Highly collaborative: able to work across diverse teams, regions, and personalities Global perspective: experience working across EMEA and APAC markets is strongly preferred Experience & Background 10-15+ years in Sales Operations or Sales Enablement leadership roles Background in sales earlier in career strongly preferred Deep expertise in Salesforce (architecture, reporting, dashboards, process design) Proven experience integrating sales organizations post-acquisition Proven experience integrating sales organizations post-acquisition Experience leading global teams and operating across multiple regions Demonstrated success building and scaling teams, processes, and systems What Success Looks Like A unified, scalable global sales operating model across all business units Clear, reliable forecasting and reporting across regions A high-performing sales organization supported by strong enablement and operations infrastructure Seamless integration of acquired companies into a single sales ecosystem A fully built, high-impact global Sales Operations function recognized as a competitive advantage Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information. Join Centric Software, where digital transformation meets real-world impact. We design and deliver next-generation solutions that empower the world's leading retailers, brands and manufacturers in fashion, luxury, footwear, outdoor, home, food & beverage, cosmetics & personal care and multi-category retailto become smarter, leaner and more sustainable. Our philosophy is simple: attract the best customers by building the best solutionscrafted by the best teams across the globe. Together, we push boundaries, transform industries and shape the future of how products are made, launched and managed.