Business Development Specialist - Clinical Liaison

Business Development Specialist - Clinical Liaison

• Will cover the Joplin, MO market.
• Salary Range: $70k-$90k
• Bonus/Incentive plan - $12,000 every quarter

Job Summary
The Business Development Specialist/Clinical Liaison is responsible for generating appropriate referrals for our Long-Term Acute Care hospital, completing the clinical evaluations, and coordinating the admissions/approval process. This role is responsible for all activities that drive patient referrals, support awareness/education, and utilization of the hospitals services to customer groups and other community members. This position involves one-on-one interactions with physicians, case managers, and other healthcare professionals to understand and assess patient needs and how that patient may fit within our services to meet assigned admissions & referral goals.

Required Education
Associates or Bachelors degree (preferred)
Or
Active Clinical license (such as RN, LPN, RT, etc. preferred)
Or
5+ years of related experience in lieu of license or degree
Required Experience
1 year of business development experience in a healthcare environment
Or
1 year in a clinical capacity

Required Licensure / Certifications
If a clinical role, a valid & active license such as RN, LPN or RT at time of hire
Drivers License
Valid automobile insurance

Physical Demands
Frequent walking, sitting, standing
LIGHT WORK: Lift up to 20 lbs. occasionally and/or 10 lbs. frequently.

OSHA Risk Category
Classification 1: Jobs in which required tasks routinely involve potential for occupational exposure to blood or body fluids.

Essential Functions
Generate profitable admissions and create a backlog/pipeline of potential patients by developing and maintaining relationships with referring physicians, hospitals, and clinics.
Conducts accurate patient assessments on a timely basis (if clinically qualified)
Manages referral process (from identification through assessment and approval)
Applies knowledge of insurance programs, hospital programs, regulations, and criteria for admissions
Collaborates with case management, social work, and business office personnel (both internally and externally)
Understands the financial impact of each patient; selects the patient sets that are within the hospital's capabilities and drives appropriate revenue
Completes case documentation, expenses, and reports on a timely and regular basis
Assists in developing and implementing referral and education strategies for patients and referral sources.
Proactively collects patient success stories that can be shared via website or social media
Submits monthly status of assessments, admissions & referrals, results of relationship building with referral sources, presentations, and other activities in the assigned territory

Key Competencies (Knowledge, skills, abilities)
Clinical knowledge
Operational knowledge of an acute care hospital
Referral source relationship building
Training and knowledge transfer skills
Financial & data analysis
Understand and apply Medicare/private payor insurance processes and regulations related to long-term acute care
Adherence to HIPAA rules and regulations when discussing patients
Communication & interpersonal skills
Conflict Management
Teamwork

Work Environment
Hospital

Travel Requirements
Travel by car, extensively in the regional area

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