Sales Support Coordinator

Major Duties

As a Consumer Sales Support Coordinator, you will complete order research and processing for Consumer, Micro-Biz and Consumer MDU sales channels. You support to maintain and improve on Fidium's high level of sales to order install KPIs and be the primary Sales Partner contact for order related questions or administrative Support as deemed necessary

Classification: Non Exempt, Non-Bargaining, SG 40

Location: Remote #LI-Remote

Responsibilities

• Update and maintain primary and individual sales partner order trackers

• Update and maintain individual sales partner dispute and missing order trackers

• Individual order research via CRM use and interaction with both sales partners and company intersects alike

• Communicate with management team regularly regarding order roster status

• Communicate with sales partners in the form of maintaining their trackers and answering applicable questions

• Collaborate with different teams and departments to ensure maximum order installation

Qualifications

• 4-6 years applicable experience

• Strong knowledge of word processing, spreadsheet and database software

• Functional experience with spreadsheet software, high familiarity of MS Excel a must

• Experience performing various forms of online research

• Significant attention to detail and an ability to quickly spot and fix problems

• Demonstrated ability to multitask and prioritize

• Detail-oriented and a strict attention and appreciation for deadlines

• High level of organization and detail-orientation

• Strong work ethic and willingness to take initiative

• Good attitude toward teamwork as well as the ability to work independently

• Candidate must be highly motivated, a self-starter and a great team player. High standards and attention to detail are necessary to ensure production of quality timely work.

Equal Opportunity Employer

• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.

Benefits Offered

We are proud to offer a comprehensive and competitive benefits package:

• 401(k) matching
• Medical, Rx, Dental and Vision insurance
• Disability insurance
• Flexible spending account
• Health savings account
• Life insurance
• Tuition reimbursement
• Flex Time Off
• Paid holidays
• Employee Assistance Program
• Annual bonus program to eligible employee's based upon organization performance

Salary

Pay range (commensurate with skills and experience): $17.10 - $25.92

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.