Client Account Manager I

The Client Account Manager I work cooperatively with other members of the team to

grow existing customers, create new customers and increase customer

satisfaction and revenues. Quota is retired by both individual performance

and that of the team the CAM I is assigned to support.

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform

each essential duty satisfactorily. Reasonable Accommodations may be made to

enable qualified individuals with disabilities to perform the essential

functions.

Essential Functions Statement(s)

• Meets or exceeds assigned revenue objectives for a broad array of telecommunications/IT

products and services by assisting in the development and execution of

strategic sales plans to business customers.

• Partners and collaborates with all cross-functional teams required to

execute market plans; assuring all related activities are coordinated and

mutually supportive to achieve local revenue goals.

• Supports the group with any potential information reports.
• Assists where feasible with handling of day-to-day issues, account

research, event coordination, contract processes.

• Develops and maintains collaborative relationships with internal

employees. Takes initiative to improve processes that will enhance customer

satisfaction and/or increase company profitably.

• Manages projects from concept to implementation. Effectively identifies and communicates

scope and objectives of project(s).

• Work closely with all Alaska Communications internal work groups to

obtain required signatures from each work group for each project.

• Consistently updates detailed customer profiles, sales activities and

contact information.

• Performs other duties as assigned and completes projects not specified in

this job description.

Education: Associate degree in business administration, marketing or

closely related field. Equivalent

education, experience and training may be substituted for the degree

requirement on a year for year basis.

Experience: A minimum of one (1)

year of experience in a customer service or sales environment to include

selling products/services to business customers. Equivalent education and

training may be substituted for experience on a year to year basis.

Computer Skills: Demonstrated proficiency working with the Microsoft Office

suite, to include Word, Excel, Access, Power Point and Outlook. Sales Force

proficiency preferred.

Additional Requirements: Valid

driver's license is required.