Account Specialist (Remote)

Pay: $50,000.00 - $60,000.00 per year

Job description:

Account Specialist

Company Description:

We are a dynamic and client-focused law firm based in Georgia, committed to delivering high-quality legal services. Our team is composed of skilled professionals dedicated to maintaining a supportive and inclusive work environment. We believe in leveraging the power of technology to ensure efficiency and client satisfaction.

Job Description:

We are seeking a diligent and experienced Account Specialist to join our team. This role is pivotal in managing client accounts, handling phone communications, and collaborating with multiple legal teams to ensure seamless service delivery. The ideal candidate will be a vital link between our clients and legal teams, providing exceptional support and maintaining the highest standards of professionalism.

Key Responsibilities

• Answer and manage incoming calls with professionalism.
• Oversee and manage client accounts efficiently.
• Interact with clients to discuss their accounts and address inquiries.
• Work collaboratively with various legal teams and departments to coordinate and streamline client services.
• Ensure accurate and timely documentation and reporting.
• Handle sensitive information confidentially.
• Participate in continuous training and development programs.

Requirements

• Positive and supportive disposition.
• Prior remote work experience.
• Strong organizational skills and attention to detail.
• Residency in Georgia.
• Bachelor's degree (preferred).
• Proven experience in account management or a similar role.
• Strong understanding of accounting principles and practices.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite, specifically in Excel and Outlook.

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401k matching
• Paid time off
• Paid holidays
• Fully remote position
• Monday - Friday 8:30am-5:30pm

How to Apply:

**Interested candidates MUST submit a resume, a cover letter detailing their qualifications and experience, at least one letter of recommendation from a prior employer and their unofficial college transcript showing completion of degree, if applicable. 

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Join our team and play a crucial role in providing top-notch legal services!