Business Development Manager- Large Power Solutions

Closing Date to Apply: August 20th, 2025

Salary : $103,168.00 - $180,523.20

Typically, selected candidates are hired at a salary rate between the minimum and midpoint of the range.

Benefits : This link below will provide you with Grant PUD’s benefit that may be available if hired, different employee types are eligible for different benefits.

Grant PUD — Unified Insurance Program (uip-wa.org)

Grant County PUD will administer a background check and reference check as part of the hiring process, if selected for this position.

Position Summary

This position manages strategic relationships and oversees large power service applications through the full lifecycle of the New Large Load Connection (NLLC) process—from initial inquiry through construction and final energization. This role acts as the primary contact for the industrial and large load customers desiring electric service and leads cross-functional coordination across the District to ensure successful service delivery aligned with customer needs, system capability, and organizational objectives.

Job Responsibilities

Essential Functions: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Collaborate cross-functionally to facilitate the delivery of power for large power applications, including but not limited to the following lifecycle milestones: initial inquiry, transmission and distribution studies, project planning, facility construction agreement development, engineering design, construction, and energization.
• Act as the primary point of contact between the utility and the customer, providing frequent updates throughout the New Large Load Connection lifecycle.
• Exercise strategic thinking to improve processes, and implement policies and procedures related to the New Large Load Connection process.
• Inform prospective industrial customers about the utility's service connection processes, rate schedules, and power delivery timelines.
• Develop customer facility construction agreements in collaboration with legal; collaborate with product development to develop products and services for industrial and large key customers.
• Maintain a positive relationship with large power customers by understanding their business, electric energy usage, systems, equipment, expansion plans associated with large power service applications.
• Facilitate customer understanding of industry issues, rates, pending legislation that may impact any aspect of their large service applications.
• Communicate proactively with customers throughout the lifecycle of the project, providing regular updates on status, risks, next steps and utility developments.
• Utilize strong communication, documentation, project, and program management skills to lead the end-to-end New Large Load Connection process, ensuring timely and accurate responses to customer inquiries and maintaining high standards of customer service to deliver great customer experience.
• In this position, if needed to operate a GPUD vehicle for business purposes, please refer to the Vehicle/Asset Usage Policy, IS-TA-POL-001.
• Demonstrated commitment to Grant PUD’s mission, vision, values, strategic plan, and Grant PUD/IBEW Local 77 Code of Excellence. The incumbent should be familiar with these organizational priorities and behave in a way that aligns with these expectations.
• Understand and adhere to compliance requirements for this position that may include laws, regulations, security guidelines, Grant PUD policies & procedures.
• Actively participate in all aspects of our safety program, including but not limited to:
  • Following all safety policies and procedures.
  • Alerting supervisors and coworkers to unsafe or hazardous working conditions;
  • Reporting any safety incidents or close calls within 24 hours to your supervisor; and
  • Accepting feedback from supervisors and coworkers regarding your own safety performance.

Required Qualifications ( Education, Experience, Licenses & Certifications):

• Bachelor’s degree in engineering, Business Administration, Public Administration, Marketing, Energy Management, Planning or 2 additional years of relevant experience in lieu of degree.
• Five (5) years’ progressive experience in customer service, delivery, marketing, and/or management.

Preferred Qualifications ( Education, Experience, Licenses & Certifications):

• Utility experience.

Other Knowledge, Skills, and Abilities

• Knowledge of Concepts, principles, theories, and methods surrounding large customer care; sales and account management methods to provide outstanding customer service; project management tools and techniques; financial competences with an attention toward detail; contract and service negotiation and follow up; energy regulations and efficiency.
• Skill in technical experience in Distribution and Transmission services; project management; written and oral interpersonal communication; identifying and analyzing potential problems; utilizing MS office products; customized financial, billing, and customer service software, tools, and applications.

Physical Requirements

• Position may be eligible for hybrid work arrangement: Yes No
• Majority of work is performed in a standard office setting.
  • Will perform work onsite at the locations of the assigned Business Units
• Typical shift of employees in this position: 8 hours 9 hours 10 hours 12 hours

*For a full list of requirements, the applicant/incumbent should refer to the Physical Capacity Evaluation (PCE). The statements contained herein reflect general details as necessary to describe the principal functions for this job, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas.