Associate Director, Sales Operations

About Us

IZEA Worldwide, Inc. (NASDAQ: IZEA) is a leading influencer marketing company with a mission to make creator economy solutions for marketers. We do this by lighting up the Creator Economy with IZEAs-our strategies, campaigns, and solutions that build brand and drive demand.

We don't just champion the Creator Economy-we pioneered it. In 2006, we launched the industry's first-ever influencer marketing platform and have since facilitated nearly 4 million creator collaborations. Our work with leading brands and agencies, including half of the Fortune 50, drives digital engagement, diversifies brand voices, scales content production, and delivers measurable ROI.

Our commitment to our people is reflected in our award-winning company culture. We embrace a modern workplace that fosters inclusivity and equal opportunity. We've been recognized as a Top Place to Work for Employee Wellbeing by Ragan, a Gold winner for Remote Workforce Management at the Stevie Awards, and a certified Great Place to Work for the second year in a row. Comparably has also honored us for work-life balance, senior leadership, and company outlook, based on employee feedback.

Location

Chicago-Hybrid

Salary Range

$90,000-$105,000

We're currently seeking a strategic & collaborative Associate Director, Sales Operations with both sales and sales operations experience to join our Sales team. This strategic and collaborative role serves as a vital bridge between Sales, Marketing, Finance, and RevOps-ensuring alignment on lead quality, revenue visibility, and go-to-market priorities. You'll play a key role in helping synchronize product, tools and campaign rollouts with sales objectives, driving both performance and operational excellence across the sales organization.

Key responsibilities include, but are not limited to the following:

Sales Process Optimization

• Design, implement, and refine sales workflows to streamline (leads) prospecting, pitching, closing and follow-ups.

• Eliminate bottlenecks in the sales cycle (e.g., reducing time-to-close, improving handoffs between departments).

• Create playbooks and standard operating procedures for reps to follow.

• Lead generation outreach & sourcing (research).

Technology & Tools

• Responsible for Sales Tech Stack evaluation to ensure the Sales Leaders have and use tools that work generating and converting

• Assists with CRM systems (e.g., Salesforce, HubSpot) and ensures it's used correctly and efficiently.

• Manages integrations with tools like Salesforce, Gong, Mixmax, ZoomInfo, etc.

• Implement automation to save reps time (e.g., auto-logging, workflows). (Configurations)

Training & Enablement

• Onboards new reps and ensures they're trained on systems, processes, and messaging.

• Supports ongoing training with insights from top performers and market data.

• Helps develop battlecards, sales decks, and email templates.

Planning & Strategy

• Supports territory design and rep assignments.

• Helps with sales compensation plans and incentive structures.

• Participates in annual planning, helping leadership make data-driven decisions.

The Ideal Candidate will have the following

• Proven track record with 5+ years of experience optimizing sales processes, including prospecting, closing, and post-sale workflows, with a focus on efficiency and scalability.

• Strong knowledge of CRM systems (e.g., Salesforce, HubSpot), sales automation/AI tools (e.g., Gong, Agentforce, Mixmax, ZoomInfo), and integration best practices.

• Demonstrated ability to evaluate and implement sales technology solutions that drive productivity and conversion rates.

• Skilled in creating and maintaining playbooks, SOPs, and training resources to enable consistent performance across sales teams.

• Experience onboarding and enabling sales reps through structured training, performance insights, and sales enablement content (e.g., battlecards, decks, templates).

• Strategic mindset with experience supporting sales planning, territory design, and data-driven incentive program development.

Bonus Points If...

• If you live in Florida

• Have deep salesforce knowledge

• Been in business development for a platform like Tiktok, Meta, SNAP, Salesforce etc

• Have a proactive approach and anticipate issues

• Have on understanding of sales processes in the creator space

• Are a sales systems King or Queen

• Understand how to help sales team convert

• Know how to have fun and be a nice person:-)

Why would you want to work here?

We carefully assess talent who can thrive in our high-performing culture and contribute meaningful work to our clients-Innovating with Zealous impact, delivering Exceptional solutions for our clients in our Agile mentality.

We take great pride in creating a positive work environment for all our employees - from our investment in team member ongoing education, to the ability to influence real change across our business - we are dedicated to your long-term growth and success.

At IZEA, we connect leading brands with creators ranging from TikTok stars to travel bloggers and everyone in-between. We are the pioneers fueling the democratization of information, entertainment, marketing, and commerce. Our platforms fuel the burgeoning Creator Economy, filled with the next generation of artists, poets, filmmakers, photographers, thought leaders, comics, actors, and musicians. What you do here will impact hundreds of thousands of people directly and influence the actions of millions more.

We provide a modern workplace that welcomes people from diverse backgrounds and viewpoints. IZEA places value on action and results. We seek individuals that thrive in a challenging and fast-evolving work environment. While the company certainly is not a startup, our executives remain active player-coaches -- they roll up their sleeves and get their hands dirty by working side-by-side with our team members across all levels of seniority to accomplish our common goals.

If you are the very best at what you do and seeking an opportunity to attack the "never been done before" with a passionate team of dreamers and doers, we encourage you to apply.

California residents, please use the following link to view the types of information we may gather from California residents who are applicants, employees, or contractors of IZEA, and how we use such information: