Join Our Team as a Counter Sales Representative and Tool Repairer.
Are you passionate about providing exceptional customer service and have a knack for repairing tools? DHC Supplies, Inc. is looking for a dedicated individual to join our team in Santa Rosa, CA. As a 100% employee-owned construction supply company, we take pride in delivering specialty products to construction companies throughout Northern California. Join us in our mission to deliver exceptional service and high-quality products to our valued customers.
Schedule - Monday-Friday 40+ hours
Daily Responsibilities:
Demonstrates exceptional customer service to our walk-in, phone, and will-call customers.
Repair and maintain a variety of construction tools and equipment
Work closely with the Sales teams to ensure customer expectations are met
Processes orders, quotes prices, enters orders into the system, and provides order information to customers.
Follow safety protocols and guidelines to ensure a safe working environment
Continually develop and maintain strong product knowledge
Manage inventory and pull orders as required
Required Skills:
Eager to grow!
Strong customer service
Payment processing knowledge
Experience with order entry and processing
Mechanic ability
Attention to detail and commitment to quality workmanship
Nice to Have Skills:
Knowledge of construction and industrial products
Experience with point-of-sale systems
Knowledge of accounts receivable processes
Merchandising experience
Spanish language proficiency
Salary and Benefits:
Hourly: $20 - $30+ depending on experience
Benefits: ESOP Stock, Health Insurance, Dental Insurance, Vision Insurance, 401(k), Vacation, Sick, Holiday Pay
Company Information:
DHC Supplies, Inc. (formerly Don Hoban Company) is an employee-owned construction supply company providing specialty products to construction and industrial businesses throughout Northern California and Northern Nevada. DHC Supplies has been in business since 1961 and has been a 100% employee-owned company since 1991.
DEI Statement:
At DHC Supplies, Inc., we are committed to fostering a diverse, equitable, and inclusive workplace where all employees feel valued and respected. We believe that diversity in perspectives and backgrounds strengthens our team and drives innovation.
EEO Statement:
DHC Supplies, Inc. is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing a work environment free of discrimination and harassment for all employees.