Sales Administrator Jobs in Ohio

Job Title: Commercial Sales Coordinator Company: Time Warner Cable Location: Akron, OH Description: Brief Job Description: Represent Time Warner Cable Business Services in a professional capacity by serving as the liason between TWCBC Sales, new and existing Customers, and TWCBC order fulfillment in an effort to improve the overall order implementation process, increase customer satisfaction, and streamline the book to bill objectives. The position will work closely with the sales & operations organizations to coordinate activities and ensure the total satisfaction of all Business Class customers with the processing and completion of their contracted work requests. Responsibilities:• Responsible for accurately processing sales requests for predetermined number of internal sales representatives in a timely fashion. Outline of activities may include: validating sale with customer (outbound calling), expectation setting, processing necessary order information for seamless handoff to implementation (Salesforce), project management of all orders through install, validating billing accuracy (Icoms)• Main point of contact for customers & sales representative throughout order cycle. • Develops and maintains business relationships with Sales Partners & Operations to facilitate TWCBC long range business plan• Provide weekly & monthly specialized reports on activity. Additional administrative functions as required.• Provide pre and post sale support to Account Executives & Major Account Executives within the Business Class group to serve our customers needs.• Cross reference all commercial Service Agreements with CloseTabs/Salesforce database for accuracy• Coordinate with the customer and Account Executive/Major Account Executive to confirm work requirements, installation dates and meeting times to complete the work contracted.Enters all required information in to Sales Force/Closetabs, and ensures all appropriate documentation is uploaded and available• Acts as a first point of contact for customer throughout installation process• Performs close/won activities in Sales Force • Input and track all Business Class sales of new services, upgrades, installations and other special requests into the CloseTabs/Salesforce CRM • Submits completed request to the appropriate individual/department for completion in support of the order processing.• Project Manage order through sales cycle to ensure orders accuracy, completeness and timely install• Coordinates with provisioning , project management and construction where applicable• Notify AE’s and other appropriate team members of all order activities including, Order Dates, completions, cancellations & not-dones.• Submit all Static IP request for processing as a normal and customary activity of commercial customers orders.• Add all static installs into Closetabs/Salesforce for configuration by the appropriate technical representatives.• Responds to and corrects any rejected orders • Assist Customer Care with concerned customers, regarding issues such as, Billing, Install issues, & service issues.• Assist surveys, project plans, installations, and manual billing.• Maintain manual billing for unique or special Business Class accounts.• Support and assist the commercial Collections team as needed with all collection issues relating to Business Class services.• Provides commission related reports to designated commission handler for processing• Maintain absolute confidentiality of all customer records, transactions and communications related to their account or activities performed by the company in the normal course of supporting and servicing their account. Required Skills: • High school diploma or equivalent (GED) is required.• Two years of college or four years experience in a responsible sales support role in a technical products sales organization.• Experience in Internet service sales and support is a plus.• Excellent interpersonal, leadership, organizational, and communication skills.• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of algebra.• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations such as projections, budgets, and business plans.• Ability to use personal computer and industry standard software programs to include Windows 98, NT and/or 2000, Microsoft Office (Word, Excel).• Awareness and experience in the CSG billing system, CloseTabs and/or Salesforce beneficial.• Must have knowledge of various office equipment and be knowledgeable of the Internet.• Ability to learn new systems and software programs.• Good clerical and typing skills a must.TIME WARNER CABLE IS AN EQUAL OPPORTUNITY EMPLOYER - M/F/D/V

Job Title: Coordinator, Sales Support-Solutions Management - 8433 Company: Alliance Data Systems Location: Columbus, OH Description: About UsAlliance Data (NYSE: ADS) and its family of businesses is a leading provider of loyalty and marketing solutions derived from transaction-rich data. Through the creation and deployment of customized solutions that measurably change consumer behavior, Alliance Data helps its clients to create and enhance customer loyalty to build stronger, mutually beneficial relationships with their customers. The Company manages millions of customer relationships for some of North America's largest and most recognizable brands, helping them grow their businesses and drive profitability. Headquartered in Dallas, Alliance Data employs approximately 7,000 associates at approximately 50 locations worldwide. Alliance Data is a leading provider of marketing-driven credit solutions, and is the parent company of Epsilon, a leading provider of multi-channel, data-driven technologies and marketing services, and LoyaltyOne, which owns and operates the AIR MILES Reward Program, Canada's premier coalition loyalty program. For more information about the company, visit its web site, www.AllianceData.com .About Our TeamLet's face it; it's a brand loyal world we're living in, which is why Alliance Data Retail Services offers integrated private label, co-brand, commercial and gift card services enhanced by integrated marketing services. We manage over 65 credit programs for America's most recognized retailers, helping them sell more and improve customer loyalty.ResponsibilitiesProvides best in class, customer centric resolution to issues initiated by Client Sales, either as the result of a specific client request or the identification of an issue through other internal sources. Coordinates the resolution of issues including fix-verification in a timely and accurate fashion. Works trouble tickets initiated by Client Sales in response to issues identified by our client base or other sources. Develops and maintains productive and successful working relationships with Client Sales, other departments within Alliance Data, and with the appropriate client contacts. Coordinates research to identify root cause and may recommend and implement an interim fix. Follows through the service recovery process to verify the desired impact of fix/resolution. Participates in team sessions designed to identify issue duplicity, reoccurrence and general repetitive trends. Participates in creating proactive solutions based on historical trends.Reports to Solutions Management Supervisor.Serves as the project lead on assigned projects/issues.Good communication, both written and verbal, with team and internal partners.Exhibits attitudinal leadership.Participates and attends team touch bases.Scorecards/Checklists sustain proven year-to-date record of scorecard results at the Performer level.May be called on to assist with training, as identified by Management.Manages own workload capacity, monitors task lists, and creates opportunities to assume additional responsibilities, as needed.Provides a complete recap to Client Sales at the completion of assigned projects.Able to manage multiple projects and tasks concurrently.Identify process improvements and efficiencies.Complete other tasks and projects, as assigned.Supervision Received:Reports to Supervisor, Solutions ManagementTakes ownership in managing through issues and small-scale project requests.Executes issue resolution and projects accurately and timely.Provides frequent updates and/or timing expectations for all issues and projects.Considers business opportunity and scope within all issues and projects.

Job Title: Marketing Coordinator / Sales Company: Location: Columbus, OH Description: Russo Sports Marketing Group, LLC is seeking a Senior Marketing Coordinator to establish the west side of the Columbus Market (Dublin, Hilliard, Upper Arlington, etc). He / she will work closely with the owner, Adam A. Russo, to help small businesses with their marketing / advertising needs. We offer a one of a kind marketing vehicle that generates tremendous amounts of new leads for our small businesses clients. Our product was developed in 2005 - it's a niche marketing vehicle that we ship once a year into the market(s) via the USPS directly to the consumer's mailbox. With the POWER and SUCCESS of our program in the Pittsburgh, PA market (with the Pittsburgh Steelers as our theme) we are launching the Columbus market for the 2010 season. The theme of the product (OSU Buckeyes) gets our clients in front of the consumer on a 24/7 basis. Very profitable with residual income year after year. We provide clients with total exclusivity within their industry which allows them to DOMINATE their competition! Each client also has 1st right of refusal for their presence year after year with the program. The client retention rate is over 92% with this advertising medium. . If you have what it takes, please submit resume for consideration. Prior Sales, Advertising, and / or Marketing experience necessary. Five years minimum experience, 7+ years preferred. We our looking for ONE true leader to work exclusively with the owner of the company to completely SELL OUT Columbus this year! Promote a truly unique product, and profit! ________________ Note from the owner: Attention all Craigslisters! Thanks for taking a moment to view this post. I am truly excited to be launching the Columbus market this year, and with the popularity of the OSU Buckeyes I have no doubt that 2010 will be a HUGE success. I just heard this morning that Jim Tressel's contract as head coach has been extended another 2 YEARS, so I'm confident our Buckeyes will continue to destroy any and all competition in the coming years! A few notes about this position. First, this is Sales position. I had my staff post it in BOTH Marketing and Sales because the product is a Marketing vehicle, but the position itself requires you to be meeting with business owners and selling them on our product. The power of what we offer, and the amount of new business we generate as a result makes selling ... not easy ... but not incredibly difficult. Those of you who have experience in Ad Sales, specifically Yellow pages, magazines, dollar mags, membership programs, etc will not find this difficult. But, like anything else, what you get out is equal to what you put in. Simply put ... this is a position for Hustlers! Second, I encourage everyone to apply! So ladies dont be shy. For whatever reason, women selling OSU branded advertising = exceptionally high closing rates. Dont ask me why. I dont fully understand it myself, but for whatever reason business owners love aggressive sales women promoting the Buckeyes. Having said that ... come on fellas dont let the girls have all the fun. I will gladly interview any and all EXPERIENCED sales people. Finally, this position is for those of you who are truly ambitious. I meet with close to 15 different small business owners a day. That's every, single, day. If your not comfortable walking into a business asking for a sit down with the owner - this isnt for you. The nice part is our sales presentation takes 6 mins and our product speaks for itself, so getting the sit down tends to be the hard part. Im looking for AGGRESSIVE, CONFIDENT, SKILLED, AMBITIOUS sales people. If you consider yourself 3 out of the 4 characteristics I just listed. Dont apply. You need all 4! Thanks for taking a look ... send me those resumes. Our product goes to production JULY 1st. That means we need to sell out Columbus in 100 days. If you have what it takes, show me! Sincerely, Adam A. Russo Owner Russo Sports Marketing Group, LLC "Advertising that Sticks" __________________

Job Title: Part-Time Sales Coordinator Company: Location: Columbus, OH Description: The award-winning Hilton Garden Inn Columbus/Polaris is looking to staff a part-time sales coordinator to help with general office duties. Responsibilities will include making reservations, entering rooming lists, answering phones, conducting site tours, filing, general administrative work, and additional duties as needed. This is an exciting, fast paced environment that has recently been recognized by Hilton as the 'best of the best"....and to be the best, you have to learn from the best! Ideal candidates will have hotel experience and an eagerness to learn. Currently, this is a part time position. Students encouraged to apply. Hours will vary by week and may include weekends. Please submit your resume via email. No phone calls, please.

Job Title: Coordinator, Sales Support- Program Management Company: Alliance Data Location: Columbus, OH Description: About Us Alliance Data (NYSE ADS) and its family of businesses is a leading provider of loyalty and marketing solutions derived from transaction-rich data. Through the creation and deployment of customized solutions that measurably change consumer behavior, Alliance Data helps its clients to create and enhance customer loyalty to build stronger, mutually beneficial relationships with their customers. The Company manages millions of customer relationships for some of North America#039s largest and most recognizable brands, helping them grow their businesses and drive profitability. Headquartered in Dallas, Alliance Data employs approximately 7,000 associates at approximately 50 locations worldwide. Alliance Data is a leading provider of marketing-driven credit solutions, and is the parent company of Epsilon®, a leading provider of multi-channel, data-driven technologies and marketing services, and LoyaltyOne, which owns and operates the AIR MILES® Reward Program, Canada#039s premier coalition loyalty program. For more information about the company, visit its web site, www.AllianceData.com. About Our Team Let#039s face it it#039s a brand loyal world we#039re living in, which is why Alliance Data Retail Services offers integrated private label, co-brand, commercial and gift card services enhanced by integrated marketing services. We manage over 65 credit programs for America#039s most recognized retailers, helping them sell more and improve customer loyalty. Responsibilities This position ensures the flawless strategy delivery of credit marketing programs through the clarification of program requirements, management of all timelines and execution tasks, communication of key deliverables, and quality control. Assists in the overall collaboration with Client Sales to develop marketing campaign best practices. Projects may include any or all of the following tasks collateral development, inventory management, program requests to Insights and Solutions, auditing, RSM communication, vendor management, system set-ups, and collection of program results for publishing. Hours are mainly 8am ¿ 5pm Monday through Friday. Business needs may require occasional weekends and/or Holidays and some early mornings. Supervision Received Reports to Supervisor, Program Management Supervision Exercised No supervision exercised Serves as the project lead on assigned projects/issues. Good communication, both written and verbal, with team and internal partners. Exhibits attitudinal leadership. Participates and attends team touch bases. Scorecards/Checklists ¿ sustain proven year-to-date record of scorecard results at the Performer level. May be called on to assist with training, as identified by Management. Manages own workload capacity, monitors task lists, and creates opportunities to assume additional responsibilities, as needed. Provides a complete recap to Client Sales at the completion of assigned projects. Able to manage multiple projects and tasks concurrently. Identify process improvements and efficiencies. Complete other tasks and projects, as assigned. PROGRAM EXECUTION Executes marketing programs accurately and timely. Clarifies program requirements, develops and manages timelines, execution and communication of key deliverables. QUALITY CONTROL Complete checklists and audit packets for all programs. COLLATERAL DEVELOPMENT amp INVENTORY MANAGEMENT Leads the development and print production process of collateral development while ensuring adequate inventory levels are maintained. Maintain the Daily Report with accuracy and timeliness of entries. Notify Client Sales of any red or yellow items prior to the Daily Report being sent out each day. Ensure all items are included on the Daily Report. Ensure all items are complete with updates on a daily basis ¿ prior to designated time. Complete the Risk amp Resolution Recap form ¿ email to Client Sales and also give heads up to CS Manager level. Enter issue or potential issue into Risk amp Resolution Recap tracking spreadsheet. Assists in issue resolution with a positive and open mind. Identifies and recommends solutions to problems or potential issues. Notify supervisor of issue at hand ¿ summarize in bullet form Who, What, Why and Impact to customer, business and the client. Schedule, organize and run red flag meetings with appropriate stakeholders, with the assistance of supervisor/senior coordinator. Qualifications Working knowledge of QMF, TSO Roscoe and/or View and Deliver like systems. Knowledge of or aptitude to learn Retail Marketing systems. Knowledge and understanding of Credit Marketing principles and results analysis. Proficient skill with all Microsoft Office applications including Word, Excel, PowerPoint and Project. Good analytical skills with proven ability to extract insights from data. Good verbal, written and interpersonal communication skills. Aptitude for detail, following a process, maintaining accuracy and consistency when completing job responsibilities. Skill in working with data. Ability to organize tasks and react to shifting priorities without compromising assigned tasks. Ability to communicate and interact with individuals at all levels internally as well as with other departments and external clients and vendors. Ability to research data. Ability to work independently. Ability to identify and resolve issues and problems. Proven ability to manage multiple projects concurrently. Minimum Qualifications Education Associate degree in Business, Marketing, Sales, Operations Management, or equivalent education or experience Experience Two to four years experience in Sales, Marketing, Operations or strong related credit experience Desirable Bachelors degree in Business, Marketing, Sales, Operations Management, or equivalent education or experience Compensation and Benefits Alliance Data offers a competitive salary, a comprehensive selection of benefit options including 401(k). Conditions of Employment All job offers are contingent upon successful completion of drug screen and background checks.

Job Title: Coordinator, Sales Support-Solutions Management Company: Alliance Data Location: Columbus, OH Description: About Us Alliance Data (NYSE ADS) and its family of businesses is a leading provider of loyalty and marketing solutions derived from transaction-rich data. Through the creation and deployment of customized solutions that measurably change consumer behavior, Alliance Data helps its clients to create and enhance customer loyalty to build stronger, mutually beneficial relationships with their customers. The Company manages millions of customer relationships for some of North America#039s largest and most recognizable brands, helping them grow their businesses and drive profitability. Headquartered in Dallas, Alliance Data employs approximately 7,000 associates at approximately 50 locations worldwide. Alliance Data is a leading provider of marketing-driven credit solutions, and is the parent company of Epsilon®, a leading provider of multi-channel, data-driven technologies and marketing services, and LoyaltyOne, which owns and operates the AIR MILES® Reward Program, Canada#039s premier coalition loyalty program. For more information about the company, visit its web site, www.AllianceData.com. About Our Team Let#039s face it it#039s a brand loyal world we#039re living in, which is why Alliance Data Retail Services offers integrated private label, co-brand, commercial and gift card services enhanced by integrated marketing services. We manage over 65 credit programs for America#039s most recognized retailers, helping them sell more and improve customer loyalty. Responsibilities This position ensures the flawless strategy delivery of credit marketing programs through the clarification of program requirements, management of all timelines and execution tasks, communication of key deliverables, and quality control. Assists in the overall collaboration with Client Sales to develop marketing campaign best practices. Projects may include any or all of the following tasks collateral development, inventory management, program requests to Insights and Solutions, auditing, RSM communication, vendor management, system set-ups, and collection of program results for publishing. Hours are mainly 8am ¿ 5pm Monday through Friday. Business needs may require occasional weekends and/or Holidays and some early mornings. Serves as the project lead on assigned projects/issues. Good communication, both written and verbal, with team and internal partners. Exhibits attitudinal leadership. Participates and attends team touch bases. Scorecards/Checklists ¿ sustain proven year-to-date record of scorecard results at the Performer level. May be called on to assist with training, as identified by Management. Manages own workload capacity, monitors task lists, and creates opportunities to assume additional responsibilities, as needed. Provides a complete recap to Client Sales at the completion of assigned projects. Able to manage multiple projects and tasks concurrently. Identify process improvements and efficiencies. Complete other tasks and projects, as assigned. PROGRAM EXECUTION Executes marketing programs accurately and timely. Clarifies program requirements, develops and manages timelines, execution and communication of key deliverables. QUALITY CONTROL Complete checklists and audit packets for all programs. COLLATERAL DEVELOPMENT amp INVENTORY MANAGEMENT Leads the development and print production process of collateral development while ensuring adequate inventory levels are maintained. Maintain the Daily Report with accuracy and timeliness of entries. Notify Client Sales of any red or yellow items prior to the Daily Report being sent out each day. Ensure all items are included on the Daily Report. Ensure all items are complete with updates on a daily basis ¿ prior to designated time. Complete the Risk amp Resolution Recap form ¿ email to Client Sales and also give heads up to CS Manager level. Enter issue or potential issue into Risk amp Resolution Recap tracking spreadsheet. Assists in issue resolution with a positive and open mind. Identifies and recommends solutions to problems or potential issues. Notify supervisor of issue at hand ¿ summarize in bullet form Who, What, Why and Impact to customer, business and the client. Schedule, organize and run red flag meetings with appropriate stakeholders, with the assistance of supervisor/senior coordinator. Qualifications Working knowledge of QMF, TSO Roscoe and/or View and Deliver like systems. Knowledge of or aptitude to learn Retail Marketing systems. Knowledge and understanding of Credit Marketing principles and results analysis. Proficient skill with all Microsoft Office applications including Word, Excel, PowerPoint and Project. Good analytical skills with proven ability to extract insights from data. Good verbal, written and interpersonal communication skills. Aptitude for detail, following a process, maintaining accuracy and consistency when completing job responsibilities. Skill in working with data. Ability to organize tasks and react to shifting priorities without compromising assigned tasks. Ability to communicate and interact with individuals at all levels internally as well as with other departments and external clients and vendors. Ability to research data. Ability to work independently. Ability to identify and resolve issues and problems. Proven ability to manage multiple projects concurrently. Minimum Qualifications Education Associate degree in Business, Marketing, Sales, Operations Management, or equivalent education or experience Experience Two to four years experience in Sales, Marketing, Operations or strong related credit experience Desirable Bachelors degree in Business, Marketing, Sales, Operations Management, or equivalent education or experience Compensation and Benefits Alliance Data offers a competitive salary, a comprehensive selection of benefit options including 401(k). Conditions of Employment All job offers are contingent upon successful completion of drug screen and background checks.

Job Title: Sales Administrator Company: Omron Electronics Location: Dublin, OH Description: OMRON  Position Title:           Sales Administrator  Department:             Sales & Marketing - Dublin OHReports To:           Sales Manager                                  I.          General Summary:      Provides sales and new production coordination support for the assigned customer account group.  The primary duties are to manage customer new model manufacturing documents, monitor and maintain customer sales data, manage customer portal communications.  II.        Principle Duties and Responsibilities: A.                 Receives and processes PO paperwork.B.                 Receives and processes orders for sample parts.C.                 Prepare and coordinate documentation that is required by customers.D.                 Manage sales office interface with the customer communication (portal) system.E.                  Provide inside sales communications as requested. Includes sales forecasts, response to customer information requests, advising account managers of any issues that need their attention to ensure customer satisfaction.F.                  Work to resolve all issues to customer’s complete satisfaction. G.                 Receives, analyzes and processes customer generated manufacturing documents.H.                 Maintain database for assigned customer accounts.I.                    Performs other administrative and Sales department tasks as assigned.  III.       Specifications: A.                 EducationRequired:          Two-year degree.Preferred:         Bachelors degree B.                 ExperienceRequired:          2 years experience in sales/program management.  Preferred:         5 years experience in sales/program management in Japanese automotive supply environment.  Strong written/spoken Japanese and English.C.                 Abilities ·        Mature individual with excellent communication skills and interpersonal relations.·        Excellent organizational skills.·        Good computer skills, including proficiency in MS Excel, Word, Powerpoint and Access·        Must be detail-oriented with a strong math aptitude.·        Ability to prioritize and handle multiple tasks.

Job Title: SYSTEM ADMIN & SALES ENGINEER Company: NEMSYS LLC Location: Toledo, OH Description: SYSTEM ADMIN & SALES ENGINEER Local IT company Hiring System Admin, Help Desk Engineer, Sales Engineer. For more details see www.nemsys.com/jobs Listing provided by The Toledo Blade.

Job Title: Occupational Health Sales Coordinator Company: Company Confidential Location: Lima, OH Description: THE West Central Ohio Regional Healthcare Alliance, Ltd (WCORHA) is seeking an assertive, results oriented sales professional to represent its Regional Occupational Health Services Division to business and industry in West Central Ohio.Occupational Health Sales CoordinatorFull-time, Day shift hoursThe Sales Coordinator will be responsible for all sales related activities for the Occupational Health Services, including but not limited to, establishing new customer relationships, retaining existing customers, assessing customer potential and program needs, maintaining a company record of sales and marketing data, and obtaining commitments from customers to use the Occupational Health, Employee Assistance and Safety Services Division of WCORHA. Additional duties include: contract presentation and negotiations, development and implementation of customer-focused services and solutions, initiating and maintaining prosperous relationships with business professionals, physicians, and healthcare personnel in a challenging and changing market.Successful candidates will have a Bachelor?s Degree, a minimum of three to five years of experience in either direct, results-oriented sales, or a clinical background in Occupational Health services, knowledge of West Central Ohio business, and be self-directing, with excellent group presentation and interpersonal skills.WCORHA offers a competitive salary and a flexible benefit program. Qualified candidates may send resume, cover letter and salary history to:West Central Ohio Regional Healthcare Alliance, Ltd.2615 Fort Amanda RdLima, Ohio 45804email: Register to View -partners.org WCORHA is owned and operated by:- Joint Township District Memorial Hospital- Mary Rutan Hospital- Mercer County CommunityHospital- St. Rita?s Medical Center- Van Wert County HospitalEqual Opportunity Employer

Job Title: Business Class Sales Coordinators Company: Time Warner Cable Location: Columbus, OH Description: Essential Job Functions: Represent Time Warner Cable Business Services in a professional capacity by serving as the liaison between TWCBC Sales, new and existing Customers, and TWCBC order fulfillment in an effort to improve the overall order implementation process, increase customer satisfaction, and streamline the book to bill objectives. The position will work closely with the sales & operations organizations to coordinate activities.% of time Function: Sales Support Representative70% Responsible for accurately processing sales requests for predetermined number of internal sales representatives in a timely fashion. Outline of activities may include: validating sale with customer (outbound calling), expectation setting, processing necessary order information for seamless handoff to implementation (salesforce), project management of all orders through install, validating billing accuracy (icoms)20% Main point of contact for customers & sales representative throughout order cycle. 5% Develops and maintains business relationships with Sales Partners & Operations to facilitate TWCBC long range business plan5% Provide weekly & monthly specialized reports on activity. Additional administrative functions as required.Insure the total satisfaction of all Business Class customers with the processing and completion of their contracted work requests.Detailed description:• Provide pre and post sale support to Account Executives & Major Account Executives within the Business Class group to serve our customers needs.• Cross reference all commercial Service Agreements with CloseTabs/Salesforce database for accuracy• Coordinate with the customer and Account Executive/Major Account Executive to confirm work requirements, installation dates and meeting times to complete the work contracted.Enters all required information in to Sales Force/Closetabs, and ensures all appropriate documentation is uploaded and available• Acts as a first point of contact for customer throughout installation process• Performs close/won activities in Sales Force • Input and track all Business Class sales of new services, upgrades, installations and other special requests into the CloseTabs/Salesforce CRM • Submits completed request to the appropriate individual/department for completion in support of the order processing.• Project Manage order through sales cycle to ensure orders accuracy, completeness and timely install• Coordinates with provisioning , project management and construction where applicable• Notify AE’s and other appropriate team members of all order activities including, Order Dates, completions, cancellations & not-done.• Submit all Static IP request for processing as a normal and customary activity of commercial customers orders.• Add all static installs into Closetabs/Salesforce for configuration by the appropriate technical representatives.• Responds to and corrects any rejected orders • Assist Customer Care with concerned customers, regarding issues such as, Billing, Install issues, & service issues.• Assist surveys, project plans, installations, and manual billing.• Maintain manual billing for unique or special Business Class accounts.• Support and assist the commercial Collections team as needed with all collection issues relating to Business Class services.• Provides commission related reports to designated commission handler for processing• Maintain absolute confidentiality of all customer records, transactions and communications related to their account or activities performed by the company in the normal course of supporting and servicing their account.QUALIFICATIONS: • High school diploma or equivalent (GED) is required.• Two years of college or four years experience in a responsible sales support role in a technical products sales organization.• Experience in Internet service sales and support is a plus.• Excellent interpersonal, leadership, organizational, and communication skills.• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of algebra.• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations such as projections, budgets, and business plans.• Ability to use personal computer and industry standard software programs to include Windows 98, NT and/or 2000, Microsoft Office (Word, Excel).• Awareness and experience in the CSG billing system, CloseTabs and/or Salesforce beneficial.• Must have knowledge of various office equipment and be knowledgeable of the Internet.• Ability to learn new systems and software programs.• Good clerical and typing skills a must.2. Job Requirements: Experience in cable or telecom account management, with a working knowledge of order implementation. Must have excellent Customer Service related skills. Ability to manage multiple tasks through effective use of time is required. Strong attention to detail is needed. Knowledge of high-speed Internet, telephony, cable and broadband applications a must. Some general knowledge of data processing solutions and Microsoft Office software a plus. Prior working knowledge of Icoms billing & Sales Force database is a plus.a. Education & Experience: Level 3: Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.b. Communication Skill level: Level 3: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.c. Reasoning ability: Level 4: High Skills: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.d. Specialized skills: Icoms data entry and billing systemMicrosoft Windows, Windows 95, Windows NT & Macintosh OS Sales Force data entry and extractionInternet Browsers (Explorer, Netscape) Internet mail & news readersGeneral knowledge of: Networking environments (LAN, WAN, etc.) Business telephony HTMLBusiness sales and marketinge. Certifications, Licenses, Registrations, etc., used to perform the essential functions of this position:Valid Ohio Drivers licensef. Preferred Qualifications -Adaptability, Initiative, Analytical, Awareness of industry dynamicsExcellent verbal & written communication skillsExcellent Customer Service & Interpersonal skillsAbility to work in a team environmentg. Other skills and abilities including those specific to locale:Must have prior experience, and/or is comfortable with customer negotiations and contact. Must be diplomatic, persuasive, and articulate.