Description: Sales Administrator - Burlington, MA
Part Time Position (Flexible hours)
Position Description
The Sales Administrator role is a pivotal role to the success of the US sales operation by assisting the Sales and Marketing departments with administrative support. Most effort is likely to be spent on management of ?Request for Proposal? responses, followed by administration of payments for customer renewals for maintenance and support. Other activities may include but are not limited to ownership of information dissemination and collection for a range of documents (contracts, internal sales approval processes for example), entering and validating information in the company?s CRM application Salesforce.com, coordinating customer references, managing calendars or other general communication activities with customers and prospects.
This is a part time position ? 25 hours a week but may occasionally require additional hours based on business needs.
Primary Responsibilities
? Manage RFP Process: using SANT, act as liaison with Product Management, Solution Center, Professional Services and other internal sources to assist in crafting RFP responses and ensuring that the content is up-to-date. Take full ownership of RFP process from receiving through submission.
? Manage Renewals: Send letters prior to expiration, follow up to collect PO?s and / or payments, update Salesforce with pertinent information.
? Coordinate Request for References: Line up customer reference calls between appropriate parties.
? Arrange Meetings or Events: With direction from management, assist with organizing the logistics for meetings or events. Make calls to customers to invite them to attend various events.
? Prepare documents to be sent out to customers / general editing / customer response letters.
? Enter business cards from sales visits or tradeshows into Salesforce to ensure updated CRM.
Qualifications
? Three (3) years experience working in sales department responding to RFPs
? Experience working with customers at the executive level
? Strong knowledge of Microsoft Office suite of products
? Strong knowledge of Salesforce.com
? SANT experience preferred
? Strong computer and formatting skills
? Smart, proactive, sharp, polished person who can edit documents and think ahead of the sales team to anticipate needs
? Excellent communication skills
? Good time management skills
? Attention to detail
Qualified candidates should email resume, cover letter and salary requirements to -Register to view- with Sales Administrator in the subject line.
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